123FormBuilder
Build & customize any type of forms, in minutes
Rating
3.7
feedback
12
chart
#2,161
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
33%
-
Less than a month
8%
-
Less than a year
42%
-
More than a year
0%
Reviews Summary
The reviews for the 123FormBuilder Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include ease of use for creating forms, good customer support, complex functionality, and the ability to collect data through surveys. However, negative themes include issues with form saving, high pricing for the service provided, difficulties in canceling subscriptions, and limitations in customization options such as editing the form design or adding translations. Some users also experienced technical issues like forms not showing up or app malfunctioning.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 5, 2023
I'm super happy with this app, it was so quick and easy to set up a simple wholesale inquiry form for my website.
Sept. 28, 2022
Installed the app to make custom forms, once app was downloaded & i'd made a form it didn't save and reverted back to the original blank form, thought okay maybe it was a bug in the software so did another one, then that did the same thing. Wasn't able to delete forms and was getting a message that said i don't have permission to delete forms, so i signed up for gold, then still had issues with forms not saving. canceled the subscription about 20 minutes after getting it & they still charge the $25USD out. Poor form software.
May 17, 2022
Good for surveys! I really like that it offers a variety of ways to survey your customer and collect data.
Sept. 4, 2020
Editor poor, no class field or id need to open inspect browser, can't make you own row design or column. Make contact form or simple form ( very simple ) its good. Great service, but when you have difficulty with somthing, he give you link in the FAQ. Don't realy know html or any language.
April 7, 2020
I paid 8 Years (!) for 123formbuilder (earlier 123contactform), until I cancelled our subscription today. Since we moved to shopify, it was very important to use our forms in different languages to provide a good user experience. Unfortunately 123Formbuilder is not working with any language tool (in our case WeGlot), because they are only providing iFrames, div's, etc to embed the forms. But language tools can not read iFrames, they can only read plain text (e.g. HTML, CSS). Don't get me wrong, I really liked 123Formbuilder because the usability was nice. For me, back in the days. And it is still a strong tool. But for me personally they stopped developing in the right way. If you do search a Formbuilder that has not such a big functionality, and that is translatable, you can realize it also with e.g. Active Campaign's Formbuilder, (they are providing CSS codes to embed your forms). I am just giving 2 Stars because I supported this tool so long without using it really, and hoped it developed more into my needs in the meanwhile. Now where we want to step on the next level, and after a Chat that tooks around 2 hours with installing the app, and trying trying trying (and not working), I am a bit frustrated. I was expecting more from a service I paid for years.
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