All reviews

Rating Breakdown

  • 5
    71% (17 ratings)
  • 4
    12% (3 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (3 ratings)

Reviews with Text

  • 88% (21)
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1 / 5 Share

Sept. 20, 2023

Pathetic app, installed the application and my whole website theme got messed

Store

Grest

Using app

About 20 hours

Total reviews

4

Average rating

3.3

Developer Reply

Hello there, We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme. We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected. There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme. We tried to reach you out over email but unfortunately did not receive a response. If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly. Please feel free to reach out to [email protected], and we'll do our best to assist you promptly. Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product. Thank you for your understanding! Sincerely, Team miniOrange

5 / 5 Share

July 11, 2023

We have had exceptional customer service from the miniOrange team and have even utilized their designers to create some customizations with their app. We have a number of security plug-ins on our site and the miniOrange team has worked with us to make certain that everything is working together on the back end. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

3 / 5 Share

Oct. 6, 2022

EDITED: I have received prompt and able support since the time I posted earlier. The team has taken care of the necessary updates to the theme and fixed the bugs that were pending. Updating it to 3 stars.

Using app

6 months

Total reviews

6

Average rating

3.8

5 / 5 Share

April 27, 2022

the team is supportive in understanding the request and delivering the result within the expectation.

Using app

3 months

Total reviews

1

Average rating

5.0