404 Custom Page for Shopify

404 Custom Page

404 Custom page - Customize your 404 page and engage...

Developer
View on App Store

Rating

4.9

feedback

32

Reviews

chart

#10,835

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    16%
  • Less than a month
    22%
  • Less than a year
    28%
  • More than a year
    22%

Reviews Summary

The Zoomy app for customizing 404 pages has received overwhelmingly positive reviews from users. Customers praise the app for its functionality in creating engaging and personalized 404 pages that keep visitors on the site. The customer service provided by the Zoomy team is highlighted as exceptional, with quick responses and assistance even during off-hours. Users appreciate the ease of use, customization options, and the ability to redirect customers to relevant pages, preventing them from leaving the site. However, there are a few negative comments mentioning issues with website crashes upon uninstalling the app and concerns about its speed.

Highlights

Positive reviews highlight the app's functionality in creating engaging and personalized 404 pages.
Customers appreciate the exceptional customer service provided by the Zoomy team, with quick responses and assistance even during off-hours.
Users value the ease of use, customization options, and the ability to redirect customers to relevant pages, preventing them from leaving the site.
Negative comments mention issues with website crashes upon uninstalling the app and concerns about its speed.

Rating Breakdown

  • 5
    97% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2022

Merci à l'équipe ZOOMY ! Une équipe très réactive et efficace. L'application permet d'avoir une belle page 404 personnalisée. Une belle application fonctionnelle qui fait le Job .

Store

sexynow

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Awesome 404 customization app with even better support. The support team is great and very responsive to help out whenever you have a question. I’ve even received replies back on the weekends and late at nights during their off hours. Love their support.

Using app

4 months

Total reviews

17

Average rating

5.0

1 / 5 Share

June 7, 2021

Your website will crash when you uninstall its code from the template, it is not recommended........and It's very slow

Using app

36 minutes

Total reviews

8

Average rating

3.5

Developer Reply

Hello, We are extremely sorry for the inconvenience caused. When we received the 1 star review, we checked the store and noticed that our app was working correctly on the store's 404 page. The app was also loading quickly. We checked our emails and didnt see any issue reported by the store (SILKSILKY). I want to check, was the support informed of the issue? We are available via chat and emails and we reply to issues within minutes. I notice the app is now uninstalled. I would like to request you to please install the app back and reply to our email so we can immediately check the issue and resolve it. We want to make sure all our customers are completely satisfied and happy. I want to assure you that our app words perfectly as you can see form our other 29 5 star reviews from happy customers. Please give us one opportunity to check and resolve the issue. Thank you. Greetings Zooomy Apps Team.

5 / 5 Share

April 24, 2021

This APP works well and Team Zooomy has been very responsive to our questions and enhancement requests. This is a good solution to the 404 page not found error.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

I wasn't able to set the App up (due to an emoji , I later found out), and they did it for me in a little over an hour after reaching out to the customer service! Very happy with the app itself, it does what I was looking for :)

Using app

12 months

Total reviews

2

Average rating

5.0

All reviews

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