404 Custom Page
404 Custom page - Customize your 404 page and engage...
Rating
4.7
feedback
15
chart
#15,400
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
27%
-
Less than a day
33%
-
Less than a month
27%
-
Less than a year
13%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight the excellent customer support provided by the team, with quick responses even during off hours. Customers appreciate the engaging features of the app that keep visitors on the site and prevent them from bouncing off. The customization options for the 404 page are praised for making the site look more professional and appealing. However, there are concerns about the website crashing when uninstalling the app's code and some users find the app to be slow.
Highlights
Review RSS Feed
All reviews
Oct. 22, 2021
Awesome 404 customization app with even better support. The support team is great and very responsive to help out whenever you have a question. I’ve even received replies back on the weekends and late at nights during their off hours. Love their support.
June 7, 2021
Your website will crash when you uninstall its code from the template, it is not recommended........and It's very slow
Hello, We are extremely sorry for the inconvenience caused. When we received the 1 star review, we checked the store and noticed that our app was working correctly on the store's 404 page. The app was also loading quickly. We checked our emails and didnt see any issue reported by the store (SILKSILKY). I want to check, was the support informed of the issue? We are available via chat and emails and we reply to issues within minutes. I notice the app is now uninstalled. I would like to request you to please install the app back and reply to our email so we can immediately check the issue and resolve it. We want to make sure all our customers are completely satisfied and happy. I want to assure you that our app words perfectly as you can see form our other 29 5 star reviews from happy customers. Please give us one opportunity to check and resolve the issue. Thank you. Greetings Zooomy Apps Team.
July 5, 2020
I've had several 404 apps in the past but this one is a keeper. It is very engaging and actually encourages customers to stay in my shop and look around a bit before they run off. Also customer service is great. There was something I couldn't figure out and I received a response with an easy fix within a few minutes. I would definitely recommend this app.
May 21, 2020
Love this app. I have a lot of products that sell out quickly and the links go to 404. Was able to use this app to send customers to sign up to my email list and direct them to where they could buy products that are available. Had a few issues and the support fixed them within ten minutes. Highly recommend it!
Aug. 22, 2019
Makes it look professional! I love how the site looks. The customer service was awesome! Thank you. :)
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