404 Custom Page for Shopify

404 Custom Page

404 Custom page - Customize your 404 page and engage...

Developer
View on App Store

Rating

4.9

feedback

32

Reviews

chart

#9,879

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    16%
  • Less than a month
    22%
  • Less than a year
    28%
  • More than a year
    22%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its functionality, ease of use, and excellent customer service. Many users appreciate the ability to customize their 404 pages and turn them into engaging marketing tools. The responsiveness of the support team is highlighted multiple times, with users mentioning quick responses even during off-hours. The app is commended for keeping customers on the site and preventing them from bouncing off when encountering a 404 error. However, there is a negative review mentioning that uninstalling the app's code from the template can cause website crashes and that the app is slow.

Highlights

Customizable 404 pages
Excellent customer service
Engaging marketing tool
Prevents bounce rates
Website stability and speed

Rating Breakdown

  • 5
    97% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2022

Merci à l'équipe ZOOMY ! Une équipe très réactive et efficace. L'application permet d'avoir une belle page 404 personnalisée. Une belle application fonctionnelle qui fait le Job .

Store

sexynow

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Awesome 404 customization app with even better support. The support team is great and very responsive to help out whenever you have a question. I’ve even received replies back on the weekends and late at nights during their off hours. Love their support.

Using app

4 months

Total reviews

17

Average rating

5.0

1 / 5 Share

June 7, 2021

Your website will crash when you uninstall its code from the template, it is not recommended........and It's very slow

Using app

36 minutes

Total reviews

7

Average rating

3.3

Developer Reply

Hello, We are extremely sorry for the inconvenience caused. When we received the 1 star review, we checked the store and noticed that our app was working correctly on the store's 404 page. The app was also loading quickly. We checked our emails and didnt see any issue reported by the store (SILKSILKY). I want to check, was the support informed of the issue? We are available via chat and emails and we reply to issues within minutes. I notice the app is now uninstalled. I would like to request you to please install the app back and reply to our email so we can immediately check the issue and resolve it. We want to make sure all our customers are completely satisfied and happy. I want to assure you that our app words perfectly as you can see form our other 29 5 star reviews from happy customers. Please give us one opportunity to check and resolve the issue. Thank you. Greetings Zooomy Apps Team.

5 / 5 Share

April 24, 2021

This APP works well and Team Zooomy has been very responsive to our questions and enhancement requests. This is a good solution to the 404 page not found error.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

I wasn't able to set the App up (due to an emoji , I later found out), and they did it for me in a little over an hour after reaching out to the customer service! Very happy with the app itself, it does what I was looking for :)

Using app

12 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more