404 Custom Page for Shopify

404 Custom Page

404 Custom page - Customize your 404 page and engage...
Developer
Zooomy
View on App Store
404 Custom Page
Rating
4.7
Feedback
15
Reviews
Chart
#7,291
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the customization options for the 404 page and the excellent customer support provided by the team. Customers appreciate the quick responses to their queries, even during weekends and off-hours. The app is commended for helping to keep customers engaged and preventing them from leaving the site entirely. Users also highlight the professional look it adds to the website and the ability to customize the 404 page with personal touches. However, there are concerns raised about the website crashing when uninstalling the app's code from the template and the app being slow.

Time spent using app
How long merchants keep the app installed.
Less than an hour 27%
Less than a day 40%
Less than a month 27%
Less than a year 7%
More than a year 0%
All reviews
5 / 5 Share
Oct. 22, 2021

Awesome 404 customization app with even better support. The support team is great and very responsive to help out whenever you have a question. I’ve even received replies back on the weekends and late at nights during their off hours. Love their support.

Store Using app Total reviews Average rating
Wazoodle Fabrics 4 months 17 5.0
1 / 5 Share
June 7, 2021

Your website will crash when you uninstall its code from the template, it is not recommended........and It's very slow

Store Using app Total reviews Average rating
SILKSILKY 35 minutes 9 3.7
Developer Reply

Hello, We are extremely sorry for the inconvenience caused. When we received the 1 star review, we checked the store and noticed that our app was working correctly on the store's 404 page. The app was also loading quickly. We checked our emails and didnt see any issue reported by the store (SILKSILKY). I want to check, was the support informed of the issue? We are available via chat and emails and we reply to issues within minutes. I notice the app is now uninstalled. I would like to request you to please install the app back and reply to our email so we can immediately check the issue and resolve it. We want to make sure all our customers are completely satisfied and happy. I want to assure you that our app words perfectly as you can see form our other 29 5 star reviews from happy customers. Please give us one opportunity to check and resolve the issue. Thank you. Greetings Zooomy Apps Team.

5 / 5 Share
May 21, 2020

Love this app. I have a lot of products that sell out quickly and the links go to 404. Was able to use this app to send customers to sign up to my email list and direct them to where they could buy products that are available. Had a few issues and the support fixed them within ten minutes. Highly recommend it!

Store Using app Total reviews Average rating
Sundara Yarn About 1 hour 1 5.0
5 / 5 Share
May 19, 2020

So far so good! I am very impressed with this app. Makes a wonderful 404 page! Great customer service too! Dog Collar Fancy www.dogcollarfancy.com

Store Using app Total reviews Average rating
Dog Collar Fancy About 2 hours 24 4.4
5 / 5 Share
Aug. 22, 2019

Makes it look professional! I love how the site looks. The customer service was awesome! Thank you. :)

Store Using app Total reviews Average rating
Exclusive Thredz 23 days 8 5.0

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