Rating
5.0
feedback
5
chart
#4,286
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to save money and automate the process of filing refund claims for shipping delays. Customers highlight the app's ease of installation, clear dashboard for tracking refunds, and the significant cost savings it provides. Many users mention that the app pays for itself by recovering shipping costs that were previously overlooked. Some users express a desire for more carrier integrations and customization options for notifications.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2026
“Fantastic value and ROI” “For $10/month we’re already seeing savings we didn’t even expect. It’s basically free insurance for your shipping costs. Would love to see integration with more carriers in the future, but for FedEx/UPS it’s brilliant.”
Feb. 5, 2026
“Automates a tedious task” “We used to manually file refund claims for delays — such a headache. 71lbs made it totally automatic. Would love more customization options on notifications, but the core functionality is very solid.”
Feb. 5, 2026
“Essential for growing merchants” “If your shipping costs are eating your margins, this app is essential. We started recovering late delivery refunds almost immediately. Support was responsive when we had questions. Highly recommended for stores with frequent shipments!”
Feb. 5, 2026
“Super easy to install and saves money” “Installation was fast — just added our FedEx/UPS credentials and it got to work. The dashboard clearly shows refunds in progress. Took a bit to understand how it calculates claims, but overall a great tool for reducing shipping losses.”
Feb. 5, 2026
“Game-changer for shipping refunds!” “This app literally pays for itself. We were missing out on refunds from late FedEx/UPS deliveries for years — 71lbs automated everything and reclaimed costs we never knew we could get back. Easy setup and transparent dashboard make tracking refunds a breeze!”
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more