Rating
5.0
feedback
5
chart
#5,803
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
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Less than a month
100%
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Less than a year
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More than a year
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Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its ability to automate tedious tasks related to shipping refunds. Users highlight the app's effectiveness in reclaiming costs from late deliveries by FedEx/UPS, ultimately saving money for merchants. The ease of installation and transparent dashboard for tracking refunds are also mentioned as strong points. However, some users express a desire for more customization options on notifications and integration with additional carriers.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
“Automates a tedious task” “We used to manually file refund claims for delays — such a headache. 71lbs made it totally automatic. Would love more customization options on notifications, but the core functionality is very solid.”
Feb. 11, 2026
“Essential for growing merchants” “If your shipping costs are eating your margins, this app is essential. We started recovering late delivery refunds almost immediately. Support was responsive when we had questions. Highly recommended for stores with frequent shipments!”
Feb. 11, 2026
“Game-changer for shipping refunds!” “This app literally pays for itself. We were missing out on refunds from late FedEx/UPS deliveries for years — 71lbs automated everything and reclaimed costs we never knew we could get back. Easy setup and transparent dashboard make tracking refunds a breeze!”
Feb. 11, 2026
“Super easy to install and saves money” “Installation was fast — just added our FedEx/UPS credentials and it got to work. The dashboard clearly shows refunds in progress. Took a bit to understand how it calculates claims, but overall a great tool for reducing shipping losses.”
Feb. 11, 2026
“Fantastic value and ROI” “For $10/month we’re already seeing savings we didn’t even expect. It’s basically free insurance for your shipping costs. Would love to see integration with more carriers in the future, but for FedEx/UPS it’s brilliant.”
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