Abandon Aid for Shopify

Abandon Aid

Prevent cart abandonment! Simple, powerful and smart!

Developer
View on App Store

Rating

4.7

feedback

203

Reviews

chart

#10,623

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    26%
  • More than a year
    28%

Reviews Summary

The reviews for the Abandon Aid app are mixed, with both positive and negative feedback from users. Positive aspects include the app's ability to recover abandoned carts and generate more income for the store owners. Users appreciate the ease of use, quick installation, and the effectiveness of the app in recovering lost sales. Customer service is also highlighted as responsive and helpful. However, negative reviews mention issues such as the app not working as expected, lack of response from support, and billing problems. Some users experienced technical errors during installation and reported that no abandoned cart emails were sent.

Highlights

Positive aspects include the app's ability to recover abandoned carts and generate more income for the store owners.
Users appreciate the ease of use, quick installation, and the effectiveness of the app in recovering lost sales.
Customer service is highlighted as responsive and helpful.
Negative reviews mention issues such as the app not working as expected, lack of response from support, and billing problems.
Some users experienced technical errors during installation and reported that no abandoned cart emails were sent.

Rating Breakdown

  • 5
    93% (189 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 9, 2023

App installed.....not one Abandoned cart email sent in 2 months. I wrote 3 days ago for support and no response. I am about to cancel the app along with 2 others from the same company

Using app

About 1 month

Total reviews

3

Average rating

3.7

1 / 5 Share

June 20, 2022

we cancelled our account and we're still being charged. nobody responds to our emails. i'm not sure if this app is a scam.

Using app

About 8 years

Total reviews

3

Average rating

3.7

1 / 5 Share

May 28, 2020

Didn't work. Installed and we've had a number of abandoned carts and no one received the automatic email. I would not recommend it!

Using app

1 day

Total reviews

3

Average rating

1.7

5 / 5 Share

April 22, 2018

this is a great app. i can't wait for it to start bringing more sales to my site. the customer service were great with my questions. i highly recommend it!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 18, 2018

"502. Error with your deployment". Installation doesn't work

Using app

About 1 hour

Total reviews

4

Average rating

1.3

All reviews

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