Appscom Team & About Us Page
Describe Your Brand and Team with Beautiful About Us Page.
Rating
2.3
feedback
17
chart
#4,720
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
12%
-
Less than a month
18%
-
Less than a year
41%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Some users found the app to be simple, easy to use, and visually appealing, with features that saved them time and effort in creating pages. However, there were several complaints about the app's functionality and customer support. Users reported issues such as the app not working properly, font and alignment problems, lack of response from customer support, and difficulties in customizing pages. Some users also mentioned that the app deleted their existing data, causing frustration and disappointment. Overall, the app seems to have potential but needs improvements in functionality and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 18, 2024
Be careful, this apps did not work very well for me. Spent an hour writing up an "About page" and now when I click on how to add to site, nothing comes up. Waste of time.
April 14, 2023
I'm really sad this app didn't work out. It looked like it was going to be exactly what I needed but ended up being a let down. The font selection doesn't change the font style. The text sizes won't change unless you pick different header layouts, most of which are way too big. The text I entered ended up being aligned in a strange, almost illegible way, and it couldn't be edited to work correctly. Overall, I only had the app downloaded for maybe 10 minutes. Based on the reviews, I didn't bother trying to reach out to customer support as it appears to be non-existent.
Dear User, We are really sorry to hear about your experience with our app. Yes, it is likely that you didn't reach out to our support for any kind of assistance by seeing the previous reviews. But if you look at those reviews you will see all those were from February 2020 and before. We, the Appscom team have acquired this app from the previous owner. Since the app was not maintained properly, users left some negative feedback. The Appscom team is working hard to fix the issues of the app and make it the best one in Shopify. We have already made some fixes and updated the app. Appscom support team is always ready to provide the best customer support to the users. So, we would request you not to judge the app by seeing the app's previous reviews. You are always welcome to reach out to our customer support for any sort of assistance.
Feb. 2, 2020
This app is very unstable and often does not work. Tried contacting them several times, even asked Shopify to contact them. No response at all to any of us. Very disappointing, cannot recommend this.
Dear User, We know it's very late to reply to your review. We think it's better to reply late than never. We, the Appscom team have acquired this app and updating it for a better user experience. Our team is always concerned about the users' satisfaction. If you are still using our app, we would request you to reach out to us for any assistance. Kind Regards Appscom Support Team
Jan. 29, 2020
I really enjoy this app! It's not complicated and is not filled with so much stuff that you're not going to use. It is pretty basic but I think that helps to not overload your page with so much content that no one will ever use.
Oct. 27, 2019
This app has a HORRIBLE customer support! They wont reply for months if you need customization help. Really disappointed
Dear User, We know it's very late to reply to your review. We think it's better to reply late than never. We, the Appscom team have acquired this app and updating it for a better user experience. Our team is always concerned about the users' satisfaction. If you are still using our app, we would request you to reach out to us for any assistance. Kind Regards Appscom Support Team
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