Appscom Team & About Us Page
Describe Your Brand and Team with Beautiful About Us Page.
Rating
2.5
feedback
6
chart
#5,810
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
17%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with a range of ratings from 1 to 5 stars. Some users have experienced significant issues with the app, such as data loss, formatting problems, and lack of customer support. Common complaints include difficulty in changing font styles, text sizes, and alignment. Users have also mentioned issues with date formats and unresponsive customer service. On the positive side, some users have found the app to be useful and have praised its functionality, such as the timeline feature and ease of use for linking photos and names.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 18, 2024
Be careful, this apps did not work very well for me. Spent an hour writing up an "About page" and now when I click on how to add to site, nothing comes up. Waste of time.
We’re really sorry to hear about the trouble you experienced. That’s not the kind of experience we want for our users. It sounds like something went wrong with the “Add to Site” step, and we’d really appreciate the chance to make it right. Please reach out to us at [email protected] so we can help directly. We’re constantly working to improve the app and your feedback is a big part of that—thank you for sharing it.
April 14, 2023
I'm really sad this app didn't work out. It looked like it was going to be exactly what I needed but ended up being a let down. The font selection doesn't change the font style. The text sizes won't change unless you pick different header layouts, most of which are way too big. The text I entered ended up being aligned in a strange, almost illegible way, and it couldn't be edited to work correctly. Overall, I only had the app downloaded for maybe 10 minutes. Based on the reviews, I didn't bother trying to reach out to customer support as it appears to be non-existent.
Dear User, We are really sorry to hear about your experience with our app. Yes, it is likely that you didn't reach out to our support for any kind of assistance by seeing the previous reviews. But if you look at those reviews you will see all those were from February 2020 and before. We, the Appscom team have acquired this app from the previous owner. Since the app was not maintained properly, users left some negative feedback. The Appscom team is working hard to fix the issues of the app and make it the best one in Shopify. We have already made some fixes and updated the app. Appscom support team is always ready to provide the best customer support to the users. So, we would request you not to judge the app by seeing the app's previous reviews. You are always welcome to reach out to our customer support for any sort of assistance.
June 4, 2019
The timeline looks great, but had some issues (date format isn't correct for my country and dropdown lists above it locked). I have tried 3x to reach out to their customer service with no response from them at all.
Dear User, We know it's very late to reply to your review. We think it's better to reply late than never. We, the Appscom team have acquired this app and updating it for a better user experience. Our team is always concerned about the users' satisfaction. If you are still using our app, we would request you to reach out to us for any assistance. Kind Regards Appscom Support Team
Nov. 4, 2018
This apps deleted my default 3 pages. I cant find my data back now, please help, all the hard work gone
Dear User, We know it's very late to reply to your review. We think it's better to reply late than never. We, the Appscom team have acquired this app and updating it for a better user experience. Our team is always concerned about the users' satisfaction. If you are still using our app, we would request you to reach out to us for any assistance. Kind Regards Appscom Support Team
Sept. 18, 2018
One major change I'd like to see is the ability to link the photo as well as the person's name. Maybe it could happen automatically? Just add one link and the name and photo both go to the same place? Thanks!
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