Mosaic review for Accentuate Custom Fields
Jan. 19, 2021
WOW. Insanely good customer service. I wrote in asking about a feature I wanted — turns out the feature didn't exist. A normal software company would have put it on their "roadmap" and then never gotten to it. My support rep prioritized it and the feature was completed, rolled out, and live WITHIN 24 HOURS. Literally never seen a software company that responsive. Awesome work. (BTW, the app does exactly what I wanted it to!)
We're absolutely delighted to see your review! It warms our hearts to know our team efficiently addressed your needs and got the feature rolled out so quickly. We pride ourselves on our responsive and efficient service, and your experience reaffirms that we are doing it right. We are thrilled to hear that the app is performing exactly as you wanted - that's the outcome we always aim for. Your supportive words truly mean the world to us, and will keep us motivated on our journey to make our app as user-friendly and responsive as possible. Thank you for taking the time to share your positive experience, it strengthens our resolve to enhance our service continuously based on your feedback. All the best, The Accentuate team
