AccessPro Accessibility Widget
Instant ADA & WCAG App Widget for Shopify | Access...
Rating
4.5
feedback
24
chart
#3,944
All reviews
Rating Breakdown
Review RSS Feed
Nov. 15, 2024
I have no experience with accessibility features for my website but this app makes it so easy and streamlined! 10/10 recommend.
Nov. 14, 2024
Sept. 21, 2024
Brilliantly written, easy to execute app that is required for responsible selling from where I sit - highly recommend
Sept. 18, 2024
This app is fantastic! It does exactly what it promises. I had a customer raise concerns about accessibility, so I'm really glad something like this is available. If you're not super tech-savvy, don’t worry – it’s simple to set up.
Sept. 4, 2024
The app was simple, economical and met our accessibility requirements. Thank you for the always rapid & available support.
Aug. 29, 2024
Shady pricing and reliability.
We've received new & specific information about your review and have submitted a request for an inquiry along with the supporting evidence to the Shopify Reviews investigation team. We ask you will maintain communication with us so the matter does not escalate further.
Aug. 24, 2024
I found it simple and easy to use. Gets the job done.
Thank you for your feedback! We're glad to hear AccessPro is working well for you. If you have any suggestions, let us know!
Aug. 21, 2024
very cool app, exactly what you need from an accessibility tool
Thank you for the great feedback! We're glad to hear that AccessPro meets your needs. If you have any suggestions or need assistance, we're here to help!
Aug. 16, 2024
A rollercoaster; installed and it was a breeze then let it run for weeks and weeks, no problem there, and trying to optimize colors and awareness around the accessibility button; spoke to Janny support in the blue chat incon in the bottom left o the app dashboard and it took so much effort and time to get some help, very slow and not wanting to help very much but at least there was some help. More trouble though, I got some information from a famly member that through online audit, the site is showing not compliant. The specific results I shared with Janny are Clickables Score: 67 Mediocre Score Elements with button functionality should be tagged for assistive technology; Orientation Score: 38 Bad Score Interactive elements should be navigable using the keyboard; Menus Score: 50 Bad Score Menus should be tagged for assistive technology; Graphics Score: 42 Bad Score Objects and embedded text of images should be described for assistive technology; Readability Score: 67 Bad Score Font sizes should be large enough to be readable; General Score: 50 Bad Score Deleted text should include an additional description It should not be the case for me to be protected with this app. Telling support about this, I was just ignored right away asking again to talk about the color of my button. I just wish the listing was more clear and upfront and not false promises. At least there is support to talk to, that should be noted; but other than that, not for me.
Thank you for your detailed feedback and for bringing this to our attention. We apologize for the frustration you've experienced and for any confusion caused. While our app provides automated checks, some improvements may require manual adjustments to enhance compliance. We’d be happy to work closely with you to address the issues and improve your site's accessibility. Please reach out directly, and we’ll do our best to assist you further.
Aug. 13, 2024
tis app looks good but it made me a red eror on my site that is visible to all my visitors, I called my shopify store developeer to help because the chat support coudlnt help and ask me all the questions. now after a full 24h my site is still broken and i get zero help while it broke my site, and the credits i used witin the app no refund also, not a good experience with support and the technical problem. I NEED HELP FROM SUPPORT PLEASE, your AcesPro broke my site and I want it fixed by your team please.
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. Our team did reach out to you via email on August 13th regarding the issue at *********[email protected], and we’ve since resolved the problem. However, it seems there may have been a miscommunication, as we did not receive any further response from you. To ensure everything is working perfectly, we kindly ask you to reach out to us directly at [email protected]. We are fully committed to resolving any remaining issues and ensuring your site is back to normal as quickly as possible.
June 22, 2024
Most recommended ! must have app . Excellent costumer service ! I would give it 10 stars :) Thanks again .
Thank you so much for your wonderful review! We're thrilled to hear that you find our app indispensable and that our customer service has exceeded your expectations. Your support and kind words mean the world to us. If you ever need any assistance, we're here to help. Thanks again for your stellar feedback! 🌟
March 18, 2024
Very good app, does what it says. Ran into a problem setting it up and was surprised at how quickly the support people got back to me. Great stuff
Thank you for the fantastic review! We're delighted that you're enjoying our app and that our support team can assist you promptly. Feel free to reach out if you have any more questions or need further help. Thanks for choosing AccessPro