Accessibility Assistant for Shopify

Accessibility Assistant

Accessibility App for Shopify Store | EAA, ADA, WCAG &...

Developer
View on App Store

Rating

4.8

feedback

35

Reviews

chart

#4,460

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    20%
  • Less than a month
    37%
  • Less than a year
    17%
  • More than a year
    14%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its excellent customer service, fast and competent support, ease of use, and effectiveness in ensuring accessibility compliance. Many users highlighted the responsiveness of the support team, quick resolution of issues, and willingness to help with customizations. The app is also commended for its user-friendly interface, customization options, and ability to seamlessly integrate with various themes and other third-party apps. However, there were a couple of negative reviews mentioning issues with website speed after installing the app and lack of responsiveness from the support team in some cases.

Highlights

Excellent customer service and fast support
Ease of use and effectiveness in ensuring accessibility compliance
User-friendly interface and customization options
Responsive support team and quick issue resolution
Negative reviews mentioning website speed issues and lack of responsiveness in some cases

Rating Breakdown

  • 5
    91% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)

Reviews with Text

  • 100% (35)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2025

The best app and the customer service is so great and helper!

Using app

21 minutes

Total reviews

4

Average rating

5.0

2 / 5 Share

Nov. 18, 2025

Der service ist sehr gut , die app scheint zu funktionieren. Was mich aber sehr ärgert, man muss für jede kleinste Veränderung dierekt ein teureres Abo abschließen, es ist eine Abzocke und Frechheit. Klar steht es vorher geschrieben, am man erwartet nicht das für die kleinsten dinge ein teurerer Plan gemacht werden muss. Erst wollte ich das widget kleiner machen . Weil es die Seite stört „teureres abo“ dann wollte ich es ganz runter haben „teureres abo“, dann eine andere sprache als englisch „teureres abo“ Die Sprache is basic ! Widget größer oder kleiner auch ! Das sind sachen die kosten die app nichts !

Using app

21 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 17, 2025

This app makes being compliant a breeze and it's wonderful to know everyone has easy access to your site! Plus their support team is SO GOOD!! Really easy to get help if you need. Big fan.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

great support, user friendly. I like that i can place this widget in the footer. Adam JV was very helpful when I had questions

Using app

18 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2025

best customer support! highly recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help. Wish you all the success!

All reviews

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