Accessibility Assistant : ADA for Shopify

Accessibility Assistant : ADA

ADA, EAA & WCAG Compliance Widget for Website Accessibility

Rating

4.7

feedback

36

Reviews

chart

#5,000

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    19%
  • Less than a month
    36%
  • Less than a year
    17%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the app developers. Many users highlighted the ease of use and effectiveness of the app in making their websites compliant with accessibility standards. The customization options, responsiveness of the support team, and quick resolution of issues were commonly mentioned positive aspects. However, there were a few negative reviews that criticized the pricing structure, stating that even minor changes required upgrading to a more expensive plan. Some users also reported issues with website speed after installing the app.

Highlights

Excellent customer service and quick support
Ease of use and effectiveness in ensuring accessibility compliance
Customization options and responsiveness of the support team
Criticism of pricing structure for minor changes
Reports of website speed issues after installation

Rating Breakdown

  • 5
    89% (32 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)

Reviews with Text

  • 100% (36)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 3, 2026

This app seems like an easy and affordable option for making sure our site is accessible. We're just getting set up now and look forward to using it.

Using app

--

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 21, 2025

The best app and the customer service is so great and helper!

Using app

21 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help.

2 / 5 Share

Nov. 18, 2025

Der service ist sehr gut , die app scheint zu funktionieren. Was mich aber sehr ärgert, man muss für jede kleinste Veränderung dierekt ein teureres Abo abschließen, es ist eine Abzocke und Frechheit. Klar steht es vorher geschrieben, am man erwartet nicht das für die kleinsten dinge ein teurerer Plan gemacht werden muss. Erst wollte ich das widget kleiner machen . Weil es die Seite stört „teureres abo“ dann wollte ich es ganz runter haben „teureres abo“, dann eine andere sprache als englisch „teureres abo“ Die Sprache is basic ! Widget größer oder kleiner auch ! Das sind sachen die kosten die app nichts !

Using app

21 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you very much for taking the time to share your honest feedback. We’re glad to hear that you find the service good and that the app itself works as expected. At the same time, we’re truly sorry that our pricing structure caused frustration, that is never our intention. We’d like to briefly explain why certain features are tied to higher plans. Customizing elements such as widget size, position, language, and branding requires additional development, ongoing maintenance, and dedicated support. This is especially important because we support many languages and multiple platforms (Shopify, Wix, and WordPress), all with different themes and technical constraints. These advanced capabilities are therefore included in higher-tier plans to ensure long-term stability, updates, and reliable support. We understand that features like language selection or widget sizing may seem “basic” at first glance. However, implementing them in a way that remains accessible, stable, and compatible across many environments is more complex behind the scenes. Your feedback is very valuable to us and helps us improve both our offering and how we communicate plan differences. If you’d like, we’d be happy to review your setup together and see if there’s a way to better meet your needs. Thank you again for your honest feedback.

5 / 5 Share

Nov. 17, 2025

This app makes being compliant a breeze and it's wonderful to know everyone has easy access to your site! Plus their support team is SO GOOD!! Really easy to get help if you need. Big fan.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help.

5 / 5 Share

Nov. 11, 2025

great support, user friendly. I like that i can place this widget in the footer. Adam JV was very helpful when I had questions

Using app

18 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help.

All reviews

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