Accessibility by CartCoders
Accessibility Assistant by CartCoders to follow WCAG ADA EAA
Rating
4.8
feedback
27
chart
#3,577
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
4%
-
Less than a month
26%
-
Less than a year
48%
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More than a year
19%
Reviews Summary
The CartCoders Accessibility ADA app has received overwhelmingly positive reviews from users. Customers appreciate its comprehensive approach to making websites ADA and WCAG 2.1 compliant, including features like keyboard-only navigation and visual impairment adjustments. The app is easy to implement and significantly improves website accessibility. Users also praise the customizable widget that intelligently modifies non-compliant elements. Customer support is highlighted as responsive and helpful, making it an essential tool for Shopify store owners aiming to ensure accessibility and legal compliance. However, there are a few negative reviews mentioning issues like a decrease in website speed and lack of product support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 10, 2024
ADA CartCoders went above and beyond to help us when our theme wasn't working properly by no fault of theirs. They helped us to troubleshoot and implement a change with quick supportive service.
Jan. 10, 2024
As a user of the CartCoders Accessibility ADA app, I am impressed with its comprehensive approach to making websites ADA and WCAG 2.1 compliant. The keyboard-only navigation and visual impairment adjustments are thoughtful features that enhance the user experience for all visitors. Implementing the app was straightforward, and it noticeably improved my website's accessibility. The customizable widget that intelligently modifies non-compliant elements is particularly useful. Additionally, the customer support has been responsive and helpful. Overall, this app is an essential tool for any Shopify store owner looking to ensure their site is accessible to all users, while also adhering to legal standards.
Thank you so much for your review. We always do our best to deliver best services. We've also launched HelpDesk and 24X7 Support system to give a quickest service.
Jan. 9, 2024
Wonderful and quick customer service. The price can't be beat for the value. A+
Thank you so much for your review. We always do our best to deliver best services. We're also launching HelpDesk and 24X7 Support system to give a quickest service.
Dec. 20, 2023
We love this app! Customer service went above and beyond to customize our icon for us. Responsive, quick, easy to work with. Thank you!
Thank you so much for your review. We always do our best to deliver best services. We're also launching HelpDesk and 24X7 Support system to give a quickest service.
Aug. 4, 2022
No product support. The app stopped working. There is no phone number to call and we have had zero responses from many emails. No help whatsoever.
Thank you so much for your review. Yes, We don't have 24X7 Support over the call. Instead we support on email within 24 hours in case of any issues. We received only one email from you 9 hours ago and we are looking into your issue. Thank you so much for your patience and let us know in case if you have more details about the issue you are facing.
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