Accessibility Assistant : ADA
ADA, BFSG, EAA & WCAG Website Accessibility Compliant Solution
Rating
4.8
feedback
37
chart
#5,256
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
19%
-
Less than a month
32%
-
Less than a year
22%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its ease of use, affordability, and excellent customer service. Many users appreciate the app's compliance features and the quick response from the support team. However, there are a few negative reviews mentioning issues with pricing and website speed. Overall, the app seems to be highly recommended for ensuring accessibility compliance and providing great support to users.
Highlights
Review RSS Feed
All reviews
March 31, 2026
Super, schnelle Fixes bei Support fragen und direkte, unkomplizierte Umsetzung.
Feb. 4, 2026
Thank you so much for the 5-star rating! We really appreciate your support and are glad Accessibility Assistant is helping with your accessibility needs. If you ever have any questions or need assistance with ADA, WCAG, or EAA accessibility, our team is always here to help.
March 20, 2026
This app seems like an easy and affordable option for making sure our site is accessible. We're just getting set up now and look forward to using it.
Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help.
Nov. 21, 2025
The best app and the customer service is so great and helper!
Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help.
Nov. 18, 2025
Der service ist sehr gut , die app scheint zu funktionieren. Was mich aber sehr ärgert, man muss für jede kleinste Veränderung dierekt ein teureres Abo abschließen, es ist eine Abzocke und Frechheit. Klar steht es vorher geschrieben, am man erwartet nicht das für die kleinsten dinge ein teurerer Plan gemacht werden muss. Erst wollte ich das widget kleiner machen . Weil es die Seite stört „teureres abo“ dann wollte ich es ganz runter haben „teureres abo“, dann eine andere sprache als englisch „teureres abo“ Die Sprache is basic ! Widget größer oder kleiner auch ! Das sind sachen die kosten die app nichts !
Thank you very much for taking the time to share your honest feedback. We’re glad to hear that you find the service good and that the app itself works as expected. At the same time, we’re truly sorry that our pricing structure caused frustration, that is never our intention. We’d like to briefly explain why certain features are tied to higher plans. Customizing elements such as widget size, position, language, and branding requires additional development, ongoing maintenance, and dedicated support. This is especially important because we support many languages and multiple platforms (Shopify, Wix, and WordPress), all with different themes and technical constraints. These advanced capabilities are therefore included in higher-tier plans to ensure long-term stability, updates, and reliable support. We understand that features like language selection or widget sizing may seem “basic” at first glance. However, implementing them in a way that remains accessible, stable, and compatible across many environments is more complex behind the scenes. Your feedback is very valuable to us and helps us improve both our offering and how we communicate plan differences. If you’d like, we’d be happy to review your setup together and see if there’s a way to better meet your needs. Thank you again for your honest feedback.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more