Accessibility Assistant : ADA
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and quick responses from the support team. Many users found the app easy to set up and integrate, providing necessary functions at an affordable price. The customizable features, such as widget placement and color options, were highlighted as beneficial. However, there were a few negative comments regarding the pricing structure, with some users feeling that upgrading for minor changes was costly and frustrating, leading to a lower rating in those cases.
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I am not sure how this app is but I just feel like I need it to keep my mind at peace. Customer service is great when I had an issue with the app. Their team was able to resolve my issues promptly.
Thank you for sharing your feedback and for choosing Accessibility Assistant for your store. We are glad our support team was able to resolve the issue promptly and give you greater peace of mind regarding website accessibility. Our team is always available to help with the accessibility widget, ADA and WCAG-related questions, accessibility audits, monitoring, or remediation support. We also appreciate your 4-star rating and would welcome any feedback on what we could improve to make your experience even better.
Sehr zufrieden mit der App. Gibt mir alle notwendigen Funktionen. Einfach zu integrieren.
Vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie mit Accessibility Assistant zufrieden sind, die notwendigen Funktionen erhalten und die App einfach integrieren konnten. Wir arbeiten weiterhin daran, Shopify-Händler bei Barrierefreiheit sowie WCAG-, ADA-, EAA- und BFSG-Anforderungen zu unterstützen.
Great team. Quick responses and fast implementation.
Thank you for your review. We are glad our team could provide quick responses and fast implementation. Accessibility Assistant is built to help Shopify merchants improve website accessibility, support ADA and WCAG needs, and give customers a better browsing experience.
Buena atención, soporte en español y pronta respuesta con una solución clara.
Muchas gracias por tu reseña. Nos alegra saber que nuestro soporte en español y nuestra respuesta rápida te ayudaron con una solución clara. Seguiremos mejorando Accessibility Assistant para ayudar a las tiendas Shopify a mejorar la accesibilidad y alinearse mejor con estándares como WCAG y ADA.
Simple to set up, and it has a really good pricing model that doesn’t depend on how many impressions it gets per month.
Thank you so much for your 5-star review! We are glad to hear that you found Accessibility Assistant simple to set up and that our pricing model works well for your store. We wanted to keep the app easy to start with and fair for merchants, without making the cost dependent on monthly impressions. Thank you for choosing Accessibility Assistant. We truly appreciate your support.
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