Accessibility Enabler AW
Web Accessibility Solution for Shopify
Rating
4.8
feedback
65
chart
#4,194
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
11%
-
Less than a month
49%
-
Less than a year
23%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of installation, effectiveness in ensuring accessibility compliance, and excellent customer service. Many users highlighted the helpfulness of the support team, particularly mentioning Sachin as being patient, thorough, and quick to resolve any issues. The app was commended for its user-friendly interface, customization options, and affordability. Users also appreciated the guidance provided in setting up accessibility statements and ensuring compliance with accessibility laws. However, there were a few negative reviews mentioning difficulties with subscription billing, intrusive ads, and confusion over pricing based on page views.
Highlights
Review RSS Feed
All reviews
Oct. 28, 2025
THIS WAS AN EASY APP TO SET-UP TO MAKE SURE WE ARE COMPLIANT WITH ACCESSIBILITY.
Oct. 13, 2024
Good app for making sure your site is compliant to accessibility standards
July 19, 2024
Don't even consider this app! We have been using all kinds of Shopify apps for over 10 years and this is the worst app and app support I have ever seen. They can not do the simplest thing which is to automatically charge our Shopify account every month for our usage. They send me an email saying that our subscription renewal has failed, I go to the app to refresh payment method, I have to click at least 10 buttons to update our payment only to see that there is an "error". Then I reach out to the tech support team, it takes about 5 emails to communicate the issue to them and what is their solution? "Set up a video conference with us"?! So, now I need to do a video conference to fix the issue of your glitchy app? No, thank you.
We did our best to support you over an email and when things didn't work out, we ask you to schedule a meeting request with us to help you to resolve this issue faster. However, you prefer to avoid getting on a video call. It's easier for us to assist further with a video call. If you change your mind at any time, we are happy to support you. We start with email support, if things don't work we ask for a video call. That's how we are committed to supporting our customers. The app is not glitchy, sometimes subscription fails for various reasons. Anyway, we did our best to support the customer via all possible channels.
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