Accord: Voice Concierge & SMS
Real Conversations that Recover Revenue with Voice Calls + SMS
Rating
3.7
feedback
3
chart
#9,838
Reviews Over Time
App Ranking
Time spent using app
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33%
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33%
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Reviews Summary
The reviews for the Accord app are overwhelmingly positive, highlighting the exceptional customer service provided by Daniel and the team. Users appreciate the personalized assistance in managing abandoned checkouts, improving marketing campaigns, and enhancing the cart-to-checkout flow. The app's dashboard is user-friendly and integrates seamlessly with the users' team, making setup quick and support incredible. The level of dedication, collaboration, and initiative shown by the Accord team is praised as rare and highly valuable.
Highlights
Review RSS Feed
All reviews
Oct. 16, 2025
AI can be exciting but also a little intimidating at first. When we came across Accord, we were hesitant, but after meeting with Daniel, we knew it was going to be a good decision for our business. His motivation, excitement, and openness to new ideas from addressing abandoned carts to improving marketing campaigns and outreach. Accord isn’t just an assistant you can customize and personally train - it comes with a team focused on innovation and helping your business succeed. I think that level of dedication and collaboration is rare to find nowadays, and that’s something they’ve done really well here.
Sept. 29, 2025
I've been using Accord for a while now, Daniel and the team have been fantastic. They not only helped us manage abandoned checkouts but also worked with us to build a strategy around improving our cart-to-checkout flow and voice / sms outreach. The dashboard is easy to use and integrates seamless with our team as well. Setup was quick and the support has been incredible. Love how the team takes initiative instead of waiting for us to make the first move. 10 / 10
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