Accountify: Profit & Expense
Track profit and expense. Connect ads, COGS, Overhead & Apps
Rating
3.7
feedback
43
chart
#9,504
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
53%
-
More than a year
28%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include the app's ability to track profit and losses effectively, provide real-time data in a simple dashboard, and offer good customer support. Users appreciate the free plan and find the app easy to use. On the other hand, negative feedback revolves around issues with support responsiveness, hidden charges, bugs in the app, and inaccuracies in data. Some users also mentioned difficulties with currency management and integration with other platforms.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 18, 2023
DON'T SIGN UP FOR A TRIAL!!!!! Unfortunately I fell prey to their scam. This app is only partially working. I signed up for a 15 day free trial on July 5th, On July 13th I realized that on two separate occasions they charged me for $11.11 and $13.00. This app has so many problems. And they would actually respond to me at first when I was asking questions about the problems this app has, but as soon as I noticed they were secretly charging me and I brought it up, they stopped responding. They won't issue me a refund or even respond to me after 5 days now. Don't give them a chance to steal your money for a broken app.
May 26, 2022
I just want to thank the develiper of this app for having a free plan to track profit and losses. This app really saved me time and my sanity trying to figure out my finances for my shopify store. Thank you again!
Nov. 12, 2022
Nonexisting support. cannot use the app properly, asked for help by help chat, email, and no reply in 2 weeks. have to delete the app. UPDATE: After a year, I decided to give them another go, but nothing changed. The app has bugs and cannot be trusted. Your COG will randomly disappear, shipping charges won't get uploaded, etc. A complete mess. Hope they will refund me as aparently they charge subscription now Update 2: They ghosted me, got a refund with Shopify's help.
So sorry for the inconvenience. We were going through a business reorganization at that time and implementing some paid plans so that we can afford to provide better support to our valued customers as it is very difficult providing a free service. We are now focused on providing top notch customer service. Now that we have paid plans all of the money generated is put back into developing that app further and providing the best customer service!
Nov. 5, 2021
After trying several paid apps and being very unsatisfied, we tried this free one and bam... exactly what we want to see on one screen, then lots of useful details. We feel the app is a work in progress, but it does what it is supposed to do and does it well. Nice job - please developers, make us beta testers :)
Sept. 2, 2021
Utile, efficace et gratuit: L'essentiel. Le support client est réactif. Dommage qu'on ne puisse pas voir la LTV mais pour une appli gratuite, elle remplit pleinement son rôle, il n'y a pas à se plaindre à ce niveau.
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