Acutrack Book Fulfillment
Directly sell and deliver books to your customers.
Rating
4.6
feedback
9
chart
#2,134
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
22%
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Less than a month
22%
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Less than a year
33%
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More than a year
89%
Reviews Summary
Acutrack is a highly recommended Shopify app for fulfillment services, with many positive aspects highlighted by users. Customers appreciate the high-quality printing solutions, real customer service support, automated warehouse and shipping processes, and the ability to handle international shipping. The app has been praised for helping businesses achieve sales goals, providing timely project completion, and offering personalized and immediate customer assistance. However, some users have mentioned minor issues such as slower domestic shipping compared to Amazon and a feature error with country codes. Additionally, a few negative reviews pointed out challenges with app configuration, lack of intuitiveness, poor communication, unprofessionalism, and unmet promises for refunds.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 8, 2025
Acutrack has been awesome. They've got higher-quality printing solutions than many competitors. They've got real customer service people to help you out. Their warehouse and shipping is totally automated, so I can focus on selling books while they ship them. They take care of international shipping. The only downside is that it's a little bit slow in comparison to Amazon for domestic shipping (but who isn't?). But other than that, Acutrack is solid—especially as a printing solution.
Jan. 2, 2025
We switched to Acutrack in 2023 and have had zero regrets. You cannot beat their pricing and ability to complete projects in a timely manner. Any issues we have had have been resolved quickly and easily. Manmath and Pete are always a pleasure to deal with.
Dec. 31, 2024
Shout out to Manmath. This company have gone above and beyond to meet our tight deadlines and have so far been super happy. It’s great having one company do everything from printing to shipping.
Jan. 8, 2025
I wasn't sure how to configure this and the site doesn't seem very intuitive.
Oct. 23, 2020
Acutrack helped us achieve our sales goals. We produced and distributed an independent documentary using Acutrack's disc production and fulfillment services. Besides making the process as simple as possible and hitting all the deadlines what really stands out is Acutrack's customer service. We frequently had questions about packaging, international shipping, bulk orders, etc. Whenever we had a question we always received a fast response from customer service, sometimes as quickly as thirty minutes. It's that level of professionalism that makes Acutrack our first choice for fulfillment services.
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