Acutrack Book Fulfillment for Shopify

Acutrack Book Fulfillment

Directly sell and deliver books to your customers.

Rating

4.8

feedback

8

Reviews

chart

#2,133

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    12%
  • Less than a year
    50%
  • More than a year
    25%

Reviews Summary

Acutrack, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its exceptional customer service, efficient fulfillment process, seamless integration with Shopify, and ability to automate the purchase, fulfillment, and shipping processes. The willingness of the Acutrack team to work closely with customers, meet tight deadlines, and provide personalized assistance has been highlighted as a standout feature. Additionally, users appreciate the competitive pricing, quick issue resolution, and the overall improvement in the efficiency of their business operations. However, there was one negative review that criticized the app for not being an actual app but rather a link to a store, which the user found outdated and incompetent.

Highlights

Exceptional customer service and personalized assistance
Efficient fulfillment process and automation
Seamless integration with Shopify
Competitive pricing and quick issue resolution
Negative feedback on being perceived as outdated and incompetent

Rating Breakdown

  • 5
    75% (6 ratings)
  • 4
    12% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (1 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 26, 2025

We've tested multiple U.S. printers and fulfillment centers and I can confidently say that Acutrack is the best. What makes them stand out is their willingness to work with us and accommodate us to see us succeed. Definitely recommend for anyone who want to scale their book publishing business.

Store

Using app

About 2 months

5 / 5 Share

Jan. 2, 2025

We switched to Acutrack in 2023 and have had zero regrets. You cannot beat their pricing and ability to complete projects in a timely manner. Any issues we have had have been resolved quickly and easily. Manmath and Pete are always a pleasure to deal with.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

Shout out to Manmath. This company have gone above and beyond to meet our tight deadlines and have so far been super happy. It’s great having one company do everything from printing to shipping.

Using app

28 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 16, 2020

This is not an app, but a link to a store that shouldn't be on Shopify. And visiting it made me feel like I was going back in time, to when the internet appeared for the first time. It still amazes me, how extremely incompetent people are in the most basic things, and still having the audacity to think this shop can provide a service to anyone. What kind of service? This app is a waste of time.

Using app

About 2 hours

Total reviews

21

Average rating

2.2

Developer Reply

Thank you for your review. It's unfortunate that you found our app not quite what you were expecting. We are not a shopify store but a fulfillment company that integrates with a shopify store to make the process seamless. This app is designed to connect a shopify store to our system. This allows the orders to go directly to our system so we can fulfill accordingly. More details on what the app does: https://support.acutrack.com/hc/en-us/articles/360052774833-Shopify-integration-with-Acutrack

4 / 5 Share

May 1, 2019

Really great/intuitive integration — the only issue I've had is the "ship error activity" feature, and how it doesn't recognize the UK as a valid country code so I have to go back in and change it to "Great Britain."

Using app

8 months

Total reviews

3

Average rating

4.7

All reviews

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