Acutrack Book Fulfillment
Directly sell and deliver books to your customers.
Rating
3.8
feedback
15
chart
#1,799
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
13%
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Less than a month
13%
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Less than a year
20%
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More than a year
53%
Reviews Summary
Acutrack has received mostly positive reviews from ecommerce merchants who have installed the app on their Shopify store. Users appreciate the higher-quality printing solutions, real customer service, automated warehouse and shipping, and the ability to focus on selling while Acutrack handles shipping. The app is praised for its ability to meet tight deadlines, resolve issues quickly, and provide excellent customer service. However, some users have mentioned that the domestic shipping speed is slower compared to Amazon. There are also a few negative reviews mentioning difficulties in configuring the app, lack of intuitiveness, and poor communication and professionalism after signing a contract.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 8, 2025
Acutrack has been awesome. They've got higher-quality printing solutions than many competitors. They've got real customer service people to help you out. Their warehouse and shipping is totally automated, so I can focus on selling books while they ship them. They take care of international shipping. The only downside is that it's a little bit slow in comparison to Amazon for domestic shipping (but who isn't?). But other than that, Acutrack is solid—especially as a printing solution.
Jan. 2, 2025
We switched to Acutrack in 2023 and have had zero regrets. You cannot beat their pricing and ability to complete projects in a timely manner. Any issues we have had have been resolved quickly and easily. Manmath and Pete are always a pleasure to deal with.
Dec. 31, 2024
Shout out to Manmath. This company have gone above and beyond to meet our tight deadlines and have so far been super happy. It’s great having one company do everything from printing to shipping.
Jan. 8, 2025
I wasn't sure how to configure this and the site doesn't seem very intuitive.
Oct. 23, 2020
Acutrack helped us achieve our sales goals. We produced and distributed an independent documentary using Acutrack's disc production and fulfillment services. Besides making the process as simple as possible and hitting all the deadlines what really stands out is Acutrack's customer service. We frequently had questions about packaging, international shipping, bulk orders, etc. Whenever we had a question we always received a fast response from customer service, sometimes as quickly as thirty minutes. It's that level of professionalism that makes Acutrack our first choice for fulfillment services.
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