Rating
3.7
feedback
12
chart
#10,258
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
8%
-
Less than a month
42%
-
Less than a year
42%
-
More than a year
0%
Reviews Summary
The reviews for the Ad360 Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the ease of use and setup of the app, as well as the excellent customer support provided by the developers. Users highlight the app's effectiveness in creating profitable ads and improving traffic and sales. Additionally, the app is praised for its advanced retargeting platform and the transparency and knowledge of the support team. However, there are negative reviews that mention issues with misleading advertising, lack of response from customer support, and unmet promises regarding commissions on ad spend. Some users express frustration with the app not working as expected and feeling deceived by the company.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 11, 2023
" Misleading advertising is a form of advertising which, with a false and distorted message, enhances qualities that the product does not possess, deceiving the consumer. " Thus recites misleading advertising, where they report "5 minutes a click" it won't be like this, keep insisting that the product is not for me, this is because they will, absolutely, not be able to make the application work. They absolutely don't want to check into why it's wrong, they don't give a damn about their clientele, because as long as they keep scamming small companies that give them hundreds, download trial users, I didn't even want to try to make things work, because they just don't they will work. I've been waiting for these 5 minutes 1 click since yesterday, they have become 24 hours and 47226481 clicks. Even just get fooled! These people have had too many opportunities they don't deserve. The app isn't right for me because there are incompetent people running it, I have ten thousand other apps that work better and are also free, they don't charge for a non-existent service. Terrible customer support that won't work, terrible app that doesn't work. Ah, when they tell you that the dashboard doesn't show up right away, run away because if the shop analysis doesn't say anything, they'll have told you bullshit thinking they're rare but smart.. EDIT: Days later, it actually doesn't work. I can say with extreme certainty, that you don't trust their payments, or how they treat you.
Dec. 14, 2022
Applications intéressantes et complète. De plus : Professionnalisme, à l'écoute, réactif et surtout le plus important… Humain avant tout :) Je recommande fortement !!
Aug. 5, 2022
Great App, very easy to use and setup. Excellent support, very knowledgeable on Marketing and eager to help. I recommend this to others to help build up your traffic and sales.
Aug. 1, 2022
You will not receive a 10% commission on ad spend if you disregard my multiple requests for support. Best of luck! -- UPDATE: LET THE RECORD SHOW THAT WE HAVE NOT RECEIVED A REPLY TO OUR INQUIRIES. IT IS UNWISE TO ATTEMPT TO DECEIVE THE REVIEWER AND PROSPECTIVE MERCHANTS. ENOUGH!!! -- -- Stop harassing me!!
Dear Vidlogix team, We've responded to your request as soon as we got it, but never received a response to our email. If you've missed it, we're in the Live Chat and ready to give you support right away. We'd be happy to get on a Web Call at any time to help you use the app and get the most of it. Besides the Live support, you also have options to request Free Services (Website Audit, Ads Setup Service, and Marketing Consultancy) directly from the App, which you're free to request at any time. You haven't used these options, but we'd be happy to provide these services to you! Hopefully, we can resolve any misunderstanding ASAP and help you reach your business goals! Best of luck, The Ad360 Team Responding to your update: Please check your inbox spam or filtered emails before accusing us of any bad intentions. We received your message on the 29th July at 4:51pm UTC and replied by email (from: [email protected]) to your hello email at 5:05pm UTC, just a few minutes later. I'm still available at the moment on the Live Chat to personally fix any issues you may have. There is no need to accuse anybody of deception. I'll assume you haven't seen my email and that you're facing tech issues. I tried calling twice today on your phone number too but didn't get any available agent to respond. It would probably take you less time to actually reach out to us and try and solve your tech issue in good faith rather than spreading false statements in cap locks messages in these Shopify Reviews.
May 10, 2022
A great app. The dashboard is really easy to use, no headache to create profitable ads. I had the opportunity to speak with the developers, they are real professionals with a massive experience in the domain of ads. I recommend the app without hesitation.
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