Rating

5.0

feedback

166

Reviews

chart

#561

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    56%
  • Less than a day
    57%
  • Less than a month
    66%
  • Less than a year
    42%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the support team members such as Shruti, Gourav, Shivani, Vijaya, Najmus, Afira, and Lakhan. Customers appreciate the prompt responses, helpful suggestions, and thorough assistance they received. The app is described as useful, essential, and effective in resolving issues related to PayPal holds and order tracking. Users also highlight the affordability of the app and the value it brings to their online stores. However, some customers mentioned that the app's pricing is a bit high, but they still found the service and support to be excellent.

Highlights

Excellent customer service and support
Useful and effective app for resolving PayPal holds and order tracking
Affordable pricing with high value
Some customers find the pricing a bit high

Rating Breakdown

  • 5
    225% (373 ratings)
  • 4
    4% (6 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 10, 2025

Application au top ! L’équipe est très réactive et à l’écoute : chaque question reçoit une réponse rapide et efficace. Les fonctionnalités sont complètes et faciles à prendre en main. Je recommande vivement !

Store

acaiso

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2025

Vijaya helped me out with my website review. She was super helpful and very efficient.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

Today I had the chance to communicate with Shruti, and she was incredibly kind and helpful. She took the time to send me a full document explaining everything about PayPal holds in detail. Every question I had, she answered with clear and thoughtful explanations. Thanks to her, I understood everything much better. I also found this app today, and it’s very easy to use and tracks PayPal holds clearly. I’m really impressed so far and excited to keep using it!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Shruti helped me very well with getting my store approved, the service was excellent

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

Ik ben ontzettend tevreden over de app! Alles werkt soepel en gebruiksvriendelijk. Wat mij vooral opviel is de uitstekende klantenservice – ik ben heel vriendelijk en professioneel geholpen door Gourav. Hij dacht echt met me mee en loste mijn vraag snel op. Echt een aanrader!

Store

MEDDAD

Using app

About 4 hours

Total reviews

4

Average rating

5.0

All reviews

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