Rating

5.0

feedback

374

Reviews

chart

#609

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    24%
  • Less than a month
    29%
  • Less than a year
    18%
  • More than a year
    5%

Reviews Summary

The Proveway App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by team members like Vijaya, Shivani, Afira, Lakhan, and Shruti. Users appreciate the app's effectiveness in syncing order tracking with PayPal and Stripe, which has helped them resolve issues with fund holds and improve their online store's compliance. The customer service team is praised for being professional, efficient, and quick to respond, offering valuable advice and guidance to optimize the Shopify store experience. Overall, users find the app essential, easy to use, and highly recommend it for businesses using PayPal and Stripe.

Highlights

Exceptional customer support
Efficient order tracking sync with PayPal and Stripe
Professionalism and helpful guidance
Essential app for Shopify stores
Positive user recommendations

Rating Breakdown

  • 5
    97% (361 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2025

I was very satisfied with the service i received. they were fast and very informative. Thank you for having great customer service.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Great customer support (especially Shivani) she is responding quick and is always ready to attack the problems you have! Thank you!

Store

Bevora

Using app

21 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2025

Shruti helped me put up my store for using this app and it went really good, loved the service. Quick responses and also very clear as to what i need to do when stumbling upon something. A great help. You get 5 stars from me.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2025

great app, works perfectly on our stores. great support, Vijaya did an amazing job

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

I had the pleasure of receiving a detailed website review from Vijaya to avoid PayPal holds. Her professional approach and helpful suggestions significantly improved our online store. The PayPal & Stripe Compliance Checklist she provided was particularly useful. Vijaya focused not only on technical aspects but also on enhancing user experience. I highly recommend the Proveway App and its team to anyone looking to optimize their Shopify store with the PayPal payment-gateway.

Using app

8 months

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more