Rating

5.0

feedback

139

Reviews

chart

#966

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    27%
  • Less than a day
    24%
  • Less than a month
    21%
  • Less than a year
    16%
  • More than a year
    11%

Reviews Summary

The reviews for the Proveway app are overwhelmingly positive, with customers praising the excellent customer support provided by team members like Shruti, Najmus, Vijaya, and Shivani. Users appreciate the quick responses, helpful guidance, and professionalism displayed by the support team. The app itself is highly valued for its ability to prevent PayPal holds and bans, sync tracking numbers, and ensure compliance with PayPal and Stripe standards. Customers also mention the ease of use and the valuable suggestions given by the support team to improve their online stores. However, a few users mentioned that the app's pricing is on the higher side, but they still found the service and support to be excellent.

Highlights

Excellent customer support and quick responses
App's ability to prevent PayPal holds and bans
Ease of use and valuable suggestions for store improvement
High pricing but excellent service and support

Rating Breakdown

  • 5
    97% (135 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (137)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 18, 2026

Shruti provided me with a lot of support in solving the problem.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2025

Thank you Najmus, friendly and professional guy :)

Store

Callen Ford

Using app

About 1 hour

5 / 5 Share

Oct. 14, 2025

the customer support is very helpful!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Najmus helped me out with multiple stores, he is a great help! The app is also very valuable in preventing bans and holds.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Proveway is a great app, it really helps reduce holds and bans. Customer support is the best Najmus helped me out in a quick and kind way!

Using app

11 minutes

Total reviews

6

Average rating

5.0

All reviews

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