Hi5 Address Labels for Shopify

Hi5 Address Labels

Print address labels directly from your orders screen.

Rating

2.2

feedback

13

Reviews

chart

#14,944

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    31%
  • Less than a year
    31%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Users appreciate when the app works well and find it easy to use, but there are recurring issues with the app not functioning properly, particularly related to processing labels. Customer support seems to be lacking, with several users mentioning unresponsiveness or lack of assistance. Some users have had to uninstall the app due to it being broken for extended periods. Additionally, there are complaints about the app not supporting certain label formats and languages, making it less useful for international users.

Highlights

Mixed feedback with positive and negative aspects
Issues with app functionality and processing labels
Lack of responsive customer support
Limited support for international users
Ease of use when the app works well

Rating Breakdown

  • 5
    8% (1 ratings)
  • 4
    8% (1 ratings)
  • 3
    8% (1 ratings)
  • 2
    46% (6 ratings)
  • 1
    31% (4 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 12, 2025

App has been broken for a week. Contacted support. No response. Unistalled.

Using app

Over 4 years

Total reviews

31

Average rating

4.9

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

1 / 5 Share

Aug. 12, 2025

Ap not working - no notice given - no customer service. shoddy.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

5 / 5 Share

Aug. 27, 2025

Works well, appreciate the response from owner.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

2 / 5 Share

Aug. 11, 2025

Used to be great but for about 2 weeks now it has not worked and no customer support has responded. Unfortunately actively looking for a replacement. (broken app)

Using app

Over 1 year

Total reviews

5

Average rating

3.6

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

3 / 5 Share

March 27, 2024

the application worked very well, but some functions were not adjusted after an update. We had to change apps because the owner said he would fix it, but the problem persisted 3 months later—a great disappointment.

Using app

About 1 year

Total reviews

4

Average rating

4.5

All reviews

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