Hi5 Address Labels for Shopify

Hi5 Address Labels

Print address labels directly from your orders screen.

Rating

2.2

feedback

13

Reviews

chart

#14,186

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    31%
  • Less than a year
    31%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are mixed, with some users praising its functionality and responsiveness from the owner, while others are highly dissatisfied with the lack of customer support and frequent issues with the app. Positive aspects include the app working well when it does function, ease of use, and professional-looking addressing. However, negative themes include the app being broken for extended periods, lack of customer service responsiveness, issues with processing labels, and limitations such as not supporting non-USA Imperial labels or Asian languages. Users have expressed frustration with the app's inconsistency and the need to find alternatives due to unresolved problems.

Highlights

Inconsistency in app functionality and processing labels
Lack of customer support and responsiveness
Limitations in label support and language options
Positive feedback on ease of use and professional appearance
Users seeking alternatives due to unresolved issues

Rating Breakdown

  • 5
    8% (1 ratings)
  • 4
    8% (1 ratings)
  • 3
    8% (1 ratings)
  • 2
    46% (6 ratings)
  • 1
    31% (4 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 12, 2025

App has been broken for a week. Contacted support. No response. Unistalled.

Using app

Over 4 years

Total reviews

31

Average rating

4.9

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

1 / 5 Share

Aug. 12, 2025

Ap not working - no notice given - no customer service. shoddy.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

5 / 5 Share

Aug. 27, 2025

Works well, appreciate the response from owner.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

2 / 5 Share

Aug. 11, 2025

Used to be great but for about 2 weeks now it has not worked and no customer support has responded. Unfortunately actively looking for a replacement. (broken app)

Using app

Over 1 year

Total reviews

5

Average rating

3.6

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

3 / 5 Share

March 27, 2024

the application worked very well, but some functions were not adjusted after an update. We had to change apps because the owner said he would fix it, but the problem persisted 3 months later—a great disappointment.

Using app

About 1 year

Total reviews

4

Average rating

4.5

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more