Hi5 Address Labels for Shopify

Hi5 Address Labels

Print address labels directly from your orders screen.

Rating

2.2

feedback

13

Reviews

chart

#16,634

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    31%
  • Less than a year
    31%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Users appreciate the app when it works well and find it easy to use, saving them time and making their addressing look professional. However, a common issue mentioned is the app getting stuck on 'processing' when trying to create labels, leading to frustration and inefficiency. Customer support is also a major concern, with several users reporting a lack of response or unhelpful support when facing issues. Some users have even uninstalled the app due to it being broken for an extended period without any resolution.

Highlights

App functionality and reliability
Customer support responsiveness
Ease of use
Label processing issues
International support limitations

Rating Breakdown

  • 5
    8% (1 ratings)
  • 4
    8% (1 ratings)
  • 3
    8% (1 ratings)
  • 2
    46% (6 ratings)
  • 1
    31% (4 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 12, 2025

App has been broken for a week. Contacted support. No response. Unistalled.

Using app

Over 4 years

Total reviews

32

Average rating

4.9

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

1 / 5 Share

Aug. 12, 2025

Ap not working - no notice given - no customer service. shoddy.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

5 / 5 Share

Aug. 27, 2025

Works well, appreciate the response from owner.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

2 / 5 Share

Aug. 11, 2025

Used to be great but for about 2 weeks now it has not worked and no customer support has responded. Unfortunately actively looking for a replacement. (broken app)

Using app

Over 1 year

Total reviews

5

Average rating

3.6

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

3 / 5 Share

March 27, 2024

the application worked very well, but some functions were not adjusted after an update. We had to change apps because the owner said he would fix it, but the problem persisted 3 months later—a great disappointment.

Using app

About 1 year

Total reviews

4

Average rating

4.5

All reviews

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