Hi5 Address Labels for Shopify

Hi5 Address Labels

Print address labels directly from your orders screen.

Rating

2.2

feedback

13

Reviews

chart

#8,133

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    31%
  • Less than a year
    31%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are mixed, with some users experiencing issues with the app not working properly and lacking customer support. Several reviewers mentioned that the app frequently gets stuck on the 'processing' step when trying to create labels, leading to frustration and inefficiency. On the positive side, some users appreciated the functionality of the app when it did work and found it easy to use. However, the lack of timely responses from customer support and unresolved issues seem to be major drawbacks for many users.

Highlights

App functionality issues and frequent 'processing' errors
Lack of customer support and unresponsiveness
Positive feedback on ease of use and functionality when working
Inefficiency and frustration caused by app errors
Limited support for international users and specific label requirements

Rating Breakdown

  • 5
    8% (1 ratings)
  • 4
    8% (1 ratings)
  • 3
    8% (1 ratings)
  • 2
    46% (6 ratings)
  • 1
    31% (4 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 12, 2025

App has been broken for a week. Contacted support. No response. Unistalled.

Using app

Over 4 years

Total reviews

33

Average rating

4.9

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

1 / 5 Share

Aug. 12, 2025

Ap not working - no notice given - no customer service. shoddy.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

5 / 5 Share

Aug. 27, 2025

Works well, appreciate the response from owner.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

2 / 5 Share

Aug. 11, 2025

Used to be great but for about 2 weeks now it has not worked and no customer support has responded. Unfortunately actively looking for a replacement. (broken app)

Using app

Over 1 year

Total reviews

5

Average rating

3.6

Developer Reply

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

3 / 5 Share

March 27, 2024

the application worked very well, but some functions were not adjusted after an update. We had to change apps because the owner said he would fix it, but the problem persisted 3 months later—a great disappointment.

Using app

About 1 year

Total reviews

5

Average rating

4.6

All reviews

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