Rating

4.2

feedback

10

Reviews

chart

#5,313

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    0%
  • Less than a month
    30%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users praising its ease of use and helpful support team, while others have had negative experiences with functionality issues and lackluster customer support. Positive aspects highlighted include the app being easy to use, free, and having responsive customer support. On the other hand, negative feedback revolves around issues with tracking sales and conversions, as well as problems with tag management functionality. Users have expressed frustration with inactive tags impacting the app's core functionality and have raised concerns about the reliability and attention to detail of the developer. Overall, there is a need for improvement in the app's functionality and customer support.

Highlights

Ease of use and helpful support team
Functionality issues with tracking sales and conversions
Problems with tag management functionality
Reliability and attention to detail
Need for improvement in functionality and customer support

Rating Breakdown

  • 5
    70% (7 ratings)
  • 4
    10% (1 ratings)
  • 3
    10% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)

Reviews with Text

  • 50% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 2, 2025

I installed the app but am not particularly technical, even though I have only begun with the free plan, the support was excellent, and everything is working smoothly.

Store

Yompai

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re thrilled to hear that our support team was able to assist you and that the app is working smoothly. Our goal is to make AdTrack user-friendly for all merchants, even those who aren’t very technical, so it’s great to know you’re having a positive experience with the free plan.

1 / 5 Share

Oct. 1, 2025

Terrible experience - just doesn't track sales and doesn't work within my Google account to track conversions, wasted a couple of months to be honest, customer support Manyual assured me it was working, but it wasn't, and quite frankly, he's not very helpful at all. All I wanted was an app to track conversions, especially in the Google Ads account, but this clearly is not it - save yourself time, effort and brain power by just going through Google Ads conversion tracking now, uninstalling for the third and final time - I give up!

Using app

About 2 months

Total reviews

2

Average rating

1.0

Developer Reply

Thank your for sharing your feedback. We understand your frustration and we are sorry for the experience you had. We confirmed that conversions are being tracked correctly. We also shared screenshots showing this during our previous live chat session. For the analytics data not appearing in the app dashboard, we needed developer access to your store to look into it further. We’ve already sent you an email regarding this please reach out anytime. We always do our best to help our users and would be glad to assist you further.

5 / 5 Share

Aug. 11, 2025

Easiest, free and pretty fast app!

Store

VIOSSI

Using app

18 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your wonderful feedback! We’re thrilled to hear that you found our app easy to use, fast, and helpful. We’re always here if you need any assistance or have suggestions for improvement.

5 / 5 Share

April 17, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 17, 2025

Using app

1 day

Total reviews

4

Average rating

4.8

All reviews

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