AdTrack ‑ Google Ads Tracking
Simple Way to Track Google Ads Conversion
Rating
4.2
feedback
2
chart
#5,702
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Reviews Summary
The Shopify app has received mixed reviews from users. Positive feedback includes the app working perfectly with the store and the responsive and helpful customer support team. However, there are concerns raised about the functionality of the app, specifically related to tag management. Users have reported issues with tags being marked as inactive, which hinders the app's core functionality. There are suggestions for the developer to improve the app's performance and conduct more rigorous testing to ensure a smoother user experience.
Highlights
Rating Breakdown
All reviews
June 11, 2024
The application is working perfectly with my store now and the help team was very responsive & helpful, much appreciated
Dec. 31, 2023
I recently installed and tested the Shopify app, excited about the prospect of streamlining my tag management process. However, my experience has been less than stellar, and I find myself hesitant to fully endorse this application. Upon installation, the setup process was relatively straightforward, and I followed the provided instructions meticulously. The user interface appeared promising, and I had high expectations for the app's functionality. Regrettably, my optimism dwindled when I attempted to use the tag manager. Despite diligently following the instructions and setting up the app as directed, the new tag I created failed to work. Upon investigation, I discovered that the status of the Purchase tag was marked as "Inactive." This glaring issue significantly hindered the app's effectiveness, as the primary purpose of a tag manager is to seamlessly deploy and manage tags. In this case, the inactivity of the Purchase tag directly impacted the app's core functionality. While I understand that no app is without its flaws, the inactive status of a crucial tag raises concerns about the app's reliability and the developer's attention to detail. It's clear that there is room for improvement in the app's functionality and perhaps a need for more rigorous testing before releasing updates to ensure a smoother user experience. I appreciate the potential this app holds, but until the developer addresses the issue of inactive tags and enhances the overall performance, I find it difficult to recommend it wholeheartedly. I hope the developer takes this feedback seriously and considers implementing the necessary improvements to make this app a more reliable and effective tool for Shopify users.
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