AdTrack ‑ Google Ads Tracking
Track Google Ads and optimize with AI diagnostics
Rating
3.9
feedback
11
chart
#5,494
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
45%
-
Less than a day
0%
-
Less than a month
27%
-
Less than a year
18%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with some users praising its ease of use and helpful support, while others have had negative experiences with functionality issues and lack of tracking capabilities. One user found the app relatively easy to use despite the language barrier, while another highlighted the excellent support received even on the free plan. However, a user expressed frustration with the app's inability to track sales and conversions effectively, leading to wasted time and dissatisfaction with customer support. On the positive side, users appreciated the app's speed and responsiveness, with one user mentioning that it worked perfectly with their store after receiving help from the support team. Despite some positive feedback, a user raised concerns about inactive tags affecting the app's core functionality, indicating a need for improvement in reliability and performance testing.
Highlights
Review RSS Feed
All reviews
Oct. 2, 2025
I installed the app but am not particularly technical, even though I have only begun with the free plan, the support was excellent, and everything is working smoothly.
Thank you for your kind feedback! We’re thrilled to hear that our support team was able to assist you and that the app is working smoothly. Our goal is to make AdTrack user-friendly for all merchants, even those who aren’t very technical, so it’s great to know you’re having a positive experience with the free plan.
Oct. 1, 2025
Terrible experience - just doesn't track sales and doesn't work within my Google account to track conversions, wasted a couple of months to be honest, customer support Manyual assured me it was working, but it wasn't, and quite frankly, he's not very helpful at all. All I wanted was an app to track conversions, especially in the Google Ads account, but this clearly is not it - save yourself time, effort and brain power by just going through Google Ads conversion tracking now, uninstalling for the third and final time - I give up!
Thank your for sharing your feedback. We understand your frustration and we are sorry for the experience you had. We confirmed that conversions are being tracked correctly. We also shared screenshots showing this during our previous live chat session. For the analytics data not appearing in the app dashboard, we needed developer access to your store to look into it further. We’ve already sent you an email regarding this please reach out anytime. We always do our best to help our users and would be glad to assist you further.
Aug. 11, 2025
Easiest, free and pretty fast app!
Thank you for your wonderful feedback! We’re thrilled to hear that you found our app easy to use, fast, and helpful. We’re always here if you need any assistance or have suggestions for improvement.
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