AdTrack ‑ Google Ads Tracking for Shopify

AdTrack ‑ Google Ads Tracking

Simple Way to Track Google Ads Conversion

Rating

3.6

feedback

3

Reviews

chart

#4,305

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with positive and negative feedback. One user praised the app for working perfectly with their store and appreciated the responsive and helpful support team. However, another user had a less positive experience, mentioning issues with the tag manager functionality. Despite a straightforward setup process and promising user interface, the user encountered problems with inactive tags, which significantly impacted the app's effectiveness. The user expressed concerns about the app's reliability and suggested that improvements are needed for a smoother user experience. Lastly, a user gave a one-star rating, stating that the app doesn't work.

Highlights

Positive feedback on app functionality and support team responsiveness
Issues with tag manager functionality and inactive tags impacting app effectiveness
Concerns about app reliability and need for improvements

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 11, 2024

The application is working perfectly with my store now and the help team was very responsive & helpful, much appreciated

Using app

--

Total reviews

4

Average rating

4.8

3 / 5 Share

Dec. 31, 2023

I recently installed and tested the Shopify app, excited about the prospect of streamlining my tag management process. However, my experience has been less than stellar, and I find myself hesitant to fully endorse this application. Upon installation, the setup process was relatively straightforward, and I followed the provided instructions meticulously. The user interface appeared promising, and I had high expectations for the app's functionality. Regrettably, my optimism dwindled when I attempted to use the tag manager. Despite diligently following the instructions and setting up the app as directed, the new tag I created failed to work. Upon investigation, I discovered that the status of the Purchase tag was marked as "Inactive." This glaring issue significantly hindered the app's effectiveness, as the primary purpose of a tag manager is to seamlessly deploy and manage tags. In this case, the inactivity of the Purchase tag directly impacted the app's core functionality. While I understand that no app is without its flaws, the inactive status of a crucial tag raises concerns about the app's reliability and the developer's attention to detail. It's clear that there is room for improvement in the app's functionality and perhaps a need for more rigorous testing before releasing updates to ensure a smoother user experience. I appreciate the potential this app holds, but until the developer addresses the issue of inactive tags and enhances the overall performance, I find it difficult to recommend it wholeheartedly. I hope the developer takes this feedback seriously and considers implementing the necessary improvements to make this app a more reliable and effective tool for Shopify users.

Store

PATOYS

Using app

4 days

Total reviews

17

Average rating

3.2

1 / 5 Share

May 11, 2023

App doesn't work.

Using app

9 minutes

Total reviews

13

Average rating

1.6

Developer Reply

Thank you very much for your valuable feedback. Upon investigation, we discovered that the issue was related to the use of an adblocker extension. Our app's subdomain contained the word "ad" which triggered the adblocker and prevented our app from loading. We have taken immediate action to rectify this issue, and we can assure you that our app is now functioning properly.

All reviews

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