AdTrack ‑ Google Ads Tracking
The reviews for the Shopify app are mixed, with some users praising its ease of use and helpful support, while others have had negative experiences with functionality issues and lack of tracking capabilities. Positive aspects highlighted include the app being relatively easy to operate, excellent support even for non-technical users, and fast performance. On the other hand, negative feedback revolves around the app's inability to track sales and conversions effectively, leading to frustration and wasted time for some users. There are also concerns about inactive tags affecting the app's core functionality, indicating a need for improvements in reliability and performance testing.
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英語表記なので理解するのに時間がかかることが残念ですが、操作は比較的に簡単です。
フィードバックをお寄せいただき、誠にありがとうございます。 当アプリでは、ダッシュボードの設定から日本語表示に切り替えるオプションをご用意しておりますので、より快適にご利用いただけます。詳細についてはメールでもご案内しておりますが、まだご返信をいただいておりません。 ご不明な点やサポートが必要な場合は、いつでもお気軽にメールにてご連絡ください。より良い体験をご提供できるよう、喜んでお手伝いさせていただきます。
I installed the app but am not particularly technical, even though I have only begun with the free plan, the support was excellent, and everything is working smoothly.
Thank you for your kind feedback! We’re thrilled to hear that our support team was able to assist you and that the app is working smoothly. Our goal is to make AdTrack user-friendly for all merchants, even those who aren’t very technical, so it’s great to know you’re having a positive experience with the free plan.
Terrible experience - just doesn't track sales and doesn't work within my Google account to track conversions, wasted a couple of months to be honest, customer support Manyual assured me it was working, but it wasn't, and quite frankly, he's not very helpful at all. All I wanted was an app to track conversions, especially in the Google Ads account, but this clearly is not it - save yourself time, effort and brain power by just going through Google Ads conversion tracking now, uninstalling for the third and final time - I give up!
Thank your for sharing your feedback. We understand your frustration and we are sorry for the experience you had. We confirmed that conversions are being tracked correctly. We also shared screenshots showing this during our previous live chat session. For the analytics data not appearing in the app dashboard, we needed developer access to your store to look into it further. We’ve already sent you an email regarding this please reach out anytime. We always do our best to help our users and would be glad to assist you further.
Easiest, free and pretty fast app!
Thank you for your wonderful feedback! We’re thrilled to hear that you found our app easy to use, fast, and helpful. We’re always here if you need any assistance or have suggestions for improvement.
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