Rating

4.9

feedback

54

Reviews

chart

#4,684

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    24%
  • Less than a month
    30%
  • Less than a year
    30%
  • More than a year
    9%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the developer team. Customers appreciate the ease of reordering products, the quick installation process, and the helpful assistance received in setting up the app. The support team is highlighted for being responsive, knowledgeable, and going above and beyond to ensure the app works seamlessly on the users' online stores. Some users mentioned specific team members who provided excellent service, further emphasizing the personalized and dedicated support offered by the app developers. However, there was one negative review mentioning issues with the navigation menu and scrolling on the site after using the app, leading to the user deleting it. Despite this, the majority of reviews showcase high satisfaction with the app's performance and the support received.

Highlights

Positive reviews highlighting the app's functionality and ease of use
Exceptional customer support and responsiveness from the developer team
Praise for specific team members providing excellent service
One negative review mentioning issues with navigation menu and scrolling
Majority of reviews showcase high satisfaction with the app's performance and support

Rating Breakdown

  • 5
    94% (51 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (53)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 27, 2025

Does what it says on the tin and the support from the developer - we needed some CSS changes - was superb.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad to hear the app met your expectations and that our support team could assist with the CSS changes. We truly appreciate your feedback!

5 / 5 Share

Oct. 6, 2025

Excellent customer service! The team was super friendly and extremely helpful in guiding me through the app installation. Highly recommended!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear that our team was able to help you with the app installation. Your recommendation means a lot to us!

5 / 5 Share

Aug. 5, 2025

They are very responsive to our support requests which is refreshing. Very happy with the product.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback. We’re delighted to hear you’re happy with the product and appreciate our responsiveness. Your satisfaction is very important to us, and we’re always here to assist whenever you need.

5 / 5 Share

July 24, 2025

Great App. Super Customer Service. Makes it so easy for our customers to reorder from their account page. Highly recommend the Advance Reorder - Repeat Order app!

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so glad to hear the app is making reordering easy for your customers and that you’re happy with our support. Your recommendation means a lot to us! 😊

5 / 5 Share

July 9, 2025

Very good support for the set up, by video call, helping me step by step! thank you

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're happy to hear the setup support was helpful. It was a pleasure guiding you step by step. 😊

All reviews

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