Advanced Admin Email Alerts
Be the first to know with Advanced Admin Email Notifications
Rating
3.1
feedback
9
chart
#5,411
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
67%
-
Less than a year
22%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality in providing notifications for various events such as stock levels, orders, and customer sign-ups. It is particularly useful for businesses with multiple fulfillment services or running wholesale operations. Users find the app to be powerful and a lifesaver for managing different types of notifications efficiently. However, on the negative side, there are complaints about the app not working at all for some users, despite the promising description of its features. Customer support seems to be a major issue, with multiple users reporting a lack of response when seeking help or troubleshooting issues. Some users feel let down by the app's performance and the lack of support provided, leading to frustration and disappointment.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 16, 2023
App stopped working. I tried to re install it, no luck. Contacted customer support - no reply. Until than it worked OK.
Sept. 30, 2020
This app is a life saver! I sell both retail and wholesale, and I also use multiple fulfillment services. With this app I can notify exactly the right people depending on which kind it is. There are a lot of options which might seem overwhelming at first, but it's a really powerful app if you know how to use it.
March 31, 2020
DO NOT DOWNLOAD!! This App does not work at all. We tried several times to contact their customer support, but no reply at all. If you look at the "Good" reviews further down, you will see that they are from 2016 and 2017. Very long time ago and not trustworthy. I think the owners of this app is gone, and no updates or functionality checks have been made since... If ever...
We are sorry to hear you had a bad experience, but we have not received any support requests from you that we are aware of. You may reach our support team by email at support@clearwestweb.com and we'll be happy to assist you.
March 31, 2020
This app does not work at all. I tried to contact their support several times, but no answer. Sad, because the description of the functionality was just what I needed, if it had worked.
We are sorry to hear you had a bad experience, but we have not received any support requests from you that we are aware of. You may reach our support team by email at support@clearwestweb.com and we'll be happy to assist you. Also @moderators this seems to be a duplicate review from another store of the same person (see above)... it's not very nice for the same person to leave multiple reviews.
June 5, 2019
Very disappointed in this app. The app description says I would receive notifications when certain things take place, and the app developers themselves confirmed this. However when I installed the app, it didn't work as they said it would, and when I asked them about it, they offered zero support to try and fix the issue, and basically blamed Shopify's API for the issues. I contacted Shopify and they said it wasn't them, it was the app. When I contacted the app developers again, they didn't even bother to respond. To summarize, terrible app that doesn't work well at all, and terrible customer service to go with it. DO NOT DOWNLOAD.
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