Rating

4.9

feedback

7

Reviews

chart

#4,910

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    57%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ability to save time and streamline the fulfillment process. Customers with multiple stores and warehouse locations found the app to be a lifesaver in routing orders efficiently. The simplicity of setting up the app was highlighted, along with the exceptional responsiveness of the support team, particularly Alex. Users appreciated the app's functionality in redirecting inventory based on shipping address and inventory availability. However, there were some mentions of missing features, such as the inability to move individual products in an order, which affected the overall rating for some users.

Highlights

Efficient order routing and time-saving features
Responsive and helpful customer support
Simplicity in setup and monitoring
Missing features and room for improvement
Essential functionality for fulfillment processes

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    14% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 14, 2025

If you have a complicated fulfilment set-up, this app will save loads of time routing orders. We have 3 stores and multiple warehouse locations serving each of them, with some orders being completed from multiple warehouses. Setting up the app is simple but if you have any issues or more complicated scenarios, Alex is quick to respond. Highly recommended by us!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2023

Wow, so simple and it works. I had been looking through dozens of apps and non couple simply redirect inventory based on the location. This should be a Shopify default. So my EU orders were showing up in the US inventory system. Now the EU orders show up under EU. So easy and basic. And the support team is amazingly responsive. You NEVER see this with apps. They actually reply. Thanks! Frank

Using app

4 months

Total reviews

7

Average rating

2.7

5 / 5 Share

Nov. 9, 2022

We needed a very simple and easy to manage app that would route orders based on shipping address and inventory availability. This app has worked great for us!

Using app

22 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 8, 2022

Easy to set up and monitor. And if you run into a weird scenario as I did, Alex helped me quickly to get a resolution!

Using app

About 1 month

Total reviews

7

Average rating

4.3

4 / 5 Share

May 17, 2022

**UDPATE** Alex reached out to me and let me know that my emails were going to spam to clarify my questions. **REVIEW** This app is great but it is missing one key piece. It does not have the ability to move individual products in an order so if there is one product stocked at the default fulfillment location it won't adjust any products on the order. I was told this functionality is coming soon, when it does it will update to 5 stars as that is all that is missing.

Store

Byrna

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

I'm pleased to say we now support splitting order fulfillment location for individual products!

All reviews

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