Elegantsy Product labels
product labels app
Rating
4.6
feedback
59
chart
#5,377
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
17%
-
Less than a year
51%
-
More than a year
27%
Reviews Summary
The app has received mostly positive reviews for its functionality and customer support. Users appreciate the ease of use, customization options, and the quick response from the support team. Many users found the app helpful in highlighting products and improving the overall look of their online stores. However, there were a few negative reviews mentioning issues with disappearing images on collection pages, session expiration errors, and occasional bugs that required refreshing the app. Despite these drawbacks, the majority of users highly recommend the app for its features and excellent customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 2, 2024
March 27, 2024
Very good app, serves its purpose very well. The support is quick to help with any problem and they have fixed a few issues for me over time. Thank you!
Dec. 17, 2023
What an amazing app, it has helped us loads on both of our websites. The IMG upload is a bit complicated, there's no real walkthrough for specific bits you want to modify, especially if you need it to be responsive. I reached out to the support team and they adjusted all of what needed doing in no time at all. Based on the CSS they left I was then able to see where and what they adjusted. Allowing me to make more adjustments for new banners, logos or whatever images I use. Highly recommend.
May 6, 2023
It is a nice app with tons of features. But my website's collections' page images were disappearing because of this App. I tried both image labels and CSS, but the results were the same. When disabled the app, then the collection page images were showing properly. So, after using it for more than 12 months finally I had to uninstall it.
Thank you for sharing your experience with the app. It's great to hear that the app has many features and that you were able to use it for over a year. However, I understand that you experienced issues with your website's collection page images disappearing, despite trying different solutions like image labels and CSS. It's unfortunate that you had to uninstall the app because of this issue. Our app's CSS is conflicting with the images on your collection page, causing an issue. However, we would like to assure you that we are committed to resolving this issue as quickly as possible. If you give us the opportunity, we will work to find a solution that will allow our app and your collection page images to coexist seamlessly. If you have any further questions or concerns, please don't hesitate to ask.
March 22, 2023
HUGE waste of time, after installing the app doesn't run. Get the following error: Session Expired! Your session has been expired. Go to Apps >> Elegantsy - Product labels app to login again. OR If you are using safari browser then please enable the third patry cookies See More INSTANT UNINSTALL
I'm sorry to hear that you had a negative experience with our app. However, upon checking, we noticed that you didn't reach out to our support team for assistance. We recommend that you contact our support team, as they may be able to help you resolve the issue you're experiencing. It's also possible that the issue is related to your browser settings, as you may have blocked third-party cookies. We value your time and want to ensure that you have a positive experience with our product. We appreciate your feedback, and we'll take it into consideration as we continue to improve our app.
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