Santa Barbara Company review for Advanced Shipping Manager

Oct. 15, 2020

We have an incredibly complicated and varied inventory with hundreds of products and Advanced Shipping Manager is our savior! I have been using it for years now without issues. We use it to: Charge different prices for different local delivery zip codes Charge an adult signature fee if a cart contains wine Prohibit wine gifts from shipping to specific states Prohibit gifts with flowers and wine from shipping via certain methods Offer flat rate shipping on only some product categories, with a weight max and an order subtotal minimum We are now setting up a complicated flat rate shipping price for our gift baskets only and they are really going above and beyond to make it work for us. While it's not the absolute most user friendly for large product catalogs like ours (we've renamed our SKUs to help group products that we want to have similar settings), it's improving and it's robustness and unparalleled customer service makes it SO worthwhile. Someone else suggested I take a look at a newer shipping app with a fancier UI and they could not accomplish even one of our core needs. As a small business, I worried about the monthly subscription cost, but I absolutely think we recoup our costs each month and save ourselves so many painful customer service calls when a customer has selected a shipping method we can't honor. We likely would have had to leave Shopify without this app.