Advanced Wholesale/Discounts

The reviews are generally very positive, with many merchants praising the app’s ease of use, smooth functionality, and especially the responsiveness and helpfulness of the support team. Several reviewers mention that the app works as advertised for wholesale setup, discounted pricing, and onboarding customers, and some describe the configuration process as simple and the performance as reliable over time. Positive experiences with quick issue resolution and friendly communication are repeated often, suggesting that support is a major strength of the app. However, there are also notable negative experiences. A few users report confusing setup instructions, glitches, slow loading of the wholesale form, and integration issues with Shopify that make the app feel less polished than expected. The most serious complaints involve billing and support responsiveness: one reviewer says they were charged instead of receiving the free trial and could not get a response, while another reports repeated unanswered support emails and errors caused by the app remaining installed. Overall, the app appears effective for many users, but inconsistent onboarding, occasional technical problems, and isolated support failures are the main concerns.