Lebesgue: AI Marketing & LTV
Lebesgue: Marketing & LTV | Shopify App | LTV &...
Rating
4.8
feedback
122
chart
#752
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
2%
-
Less than a month
24%
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Less than a year
59%
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More than a year
14%
Reviews Summary
The reviews for the Lebesgue app are mixed, with some users praising its valuable data insights and exceptional customer support, while others express frustration with inaccurate reporting and lack of responsiveness from the support team. Positive themes include the app's ability to provide comprehensive analytics, user-friendly interface, and personalized support from the Lebesgue team. On the other hand, negative themes revolve around issues with revenue reporting accuracy and difficulties in getting timely assistance from customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 14, 2024
Lebesgue has streamlined all my marketing data and metrics into one location, making it incredibly convenient to gain insights into our business. One of the standout features we've been using is the competitor insights section. Being able to see how we stack up against our competitors in real-time has been extremely helpful and has allowed us to pivot and change strategy in real time. I was equally impressed with the personalized audit they offered for my advertising accounts, as it wasn't something that was advertised. The recommendations they offered were tailored specifically to our business needs and have already helped us strategize for next year. They do put an emphasis on customer LTV, which is not necessarily relevant for our business given the higher than average LTV window for our customer base, so keep that in mind when deciding if the app is for you. In theory, their profit calculations have the potential to be a game changer, but we found them to be inconsistent at best due to other expenses not being factored in. I could see smaller businesses/less complex stores making a case for this and benefiting from it. Overall it's been really easy to use and their team has been very helpful ensuring we also benefit from using their app.
Nov. 11, 2024
best ad support agency for all Indian e commerce website owners and new startups
Oct. 28, 2024
It seems like it could be a helpful app and I had big hopes for it, but the big down fall is that revenue is not accurately reporting in this app. That includes taking into consideration that they include tax, shipping, etc in the revenue number. When compared to the data in shopify it did not line up. It ws also not accurately reporting margin either. I sent a message to support but did not hear back. Likely because its the middle of the night in Croatia. None the less. I uninstalled it the same day as I really haven no use for an inaccurate reporting tool.
Hi The Tiki Yard team, Thank you for taking the time to leave us feedback. We’re truly sorry for the issues you experienced with our app and for not being able to respond immediately to your support request. We’d appreciate the opportunity to address the revenue discrepancy and any margin inconsistencies you noticed, as there may have been differences in data presentation—such as our inclusion of tax and shipping—that we’d be happy to clarify. Although you reached out during our team’s off-hours, two of our support managers responded promptly once available, and our support team is dedicated to quick replies and actively improving communication across time zones to reduce delays. If there’s anything we can do to address your concerns further, or if you’re open to giving us another try, our team would be happy to set up a walkthrough to ensure you have a seamless experience with Lebesgue. Thank you again for sharing your experience, and we’re here to help if you’d like to connect again. Best, Toni
Sept. 24, 2024
We've been using Lebesgue for about 2 months now and the app and data is invaluable. More impressive is the support by Toni and the Lebesgue team. They are genuinely interested in the success of your brand and will go out of their way to help. Cannot recommend Lebesgue more!
Sept. 11, 2024
Hola somos la empresa codelin en colombia hace unos días un asesor externo instaló esta aplicación en periodo y deseamos desinstalarla necesitamos ayuda con el reembolso
Hi Codelin team, We're sorry about the confusion and the situation with the billing that happened to you. As we spoke via email as soon as you reached out, we were happy to fully refund you the app costs immediately due to this miscommunication between you and your external consultant. We hope this has made your experience with Lebesgue a pleasant one and, as always, we're to help in any way we can when you need us! Best, Toni
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