AeroChat AI Chatbot, Live Chat for Shopify

AeroChat AI Chatbot, Live Chat

AI chat for sales & support on web, WhatsApp, FB,...
Developer
AeroChat
Rating
5.0
Feedback
4
Reviews
Chart
#6,551
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for AeroChat are overwhelmingly positive, with users praising its ease of setup, responsiveness of the support team, and its effectiveness in managing customer queries and support. Users appreciate the recommendation feature that suggests products based on customer preferences, as well as the ability to engage with customers via WhatsApp. The app has helped businesses free up bandwidth and streamline customer service processes, making it a valuable tool for solopreneurs and teams alike.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 25%
Less than a month 0%
Less than a year 75%
More than a year 0%
All reviews
5 / 5 Share
July 8, 2026

Quite straightforward to setup. Easily done in 5 mins or so. The support was also responsive and helpful in helping me get some settings working properly. Love the fact that it can recommend the right watch to my customer based on their preferences. Very useful for a solopreneur like me to handle customer service and support without worry.

Store Using app Total reviews Average rating
Andrina Yvette About 1 hour 1 5.0
Developer Reply

Hey Andrina ,thanks! Glad setup was quick and our team could help you get the settings sorted out. Love that you're using AeroChat to handle customer service on autopilot without the extra hands, so that you have more time to focus on growing the business. Appreciate the support! πŸ™πŸ™πŸ™

5 / 5 Share
June 30, 2026

Aerochat has helped us to solve alot of our customer queries problems and assisted us to free up alot of our bandwidth to do the more important things. Their support team is really good and efficient in responding to our questions and guiding us to set up properly.

Store Using app Total reviews Average rating
ShopMustafa 7 months 1 5.0
Developer Reply

Thank you so much for sharing this! So glad that AeroChat AI chatbot is helping you handle customer support queries automatically and free up your team to focus on more important work. Also happy to know that setup was smooth and that our support team could guide you through everything. If you ever want to explore more ways to use AeroChat to automate support or boost sales, we’re always here to help.

5 / 5 Share
April 13, 2026

We have been using AeroChat for quite a while now and it has been very helpful in managing our customer service and support, especially when I am out servicing customers and cannot respond to enquiries in real time. Almost all our customers get in touch with us via WhatsApp, so AeroChat has been a great fit for us. With the WhatsApp marketing and broadcast feature rolling out in their latest update, we are quite excited because we can now do more proactive marketing and engage with our customers more effectively. I also appreciate that the team is pretty responsive whenever we encounter problems and need help sorting things out.

Store Using app Total reviews Average rating
Max Polish LLP 6 months 1 5.0
5 / 5 Share
Dec. 17, 2025

AeroChat has been very helpful in responding and recommending suitable products to our customers especially during festive sales seasons.

Store Using app Total reviews Average rating
BreadGarden About 2 months 1 5.0
Developer Reply

Thank you for the review, BreadGarden team! We're thrilled AeroChat helped during your festive sales season - peak traffic periods are exactly when our AI shines. Your success with product recommendations is exactly what we built this for. If you ever need help or have feature requests, feel free to reach out directly! Happy to have you on board! πŸŽ‰

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