Rating
4.8
feedback
16
chart
#3,216
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
12%
-
Less than a month
44%
-
Less than a year
19%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Kaarthika, Nihasini, Madhav, Kavi, and Siva. Customers appreciate the ease of navigation within the app and the quick responses to their queries. The support team is highlighted for being helpful, supportive, and efficient in resolving any issues that arise during the setup process. However, there is a minor complaint about links not working after some time and the unavailability of immediate assistance.
Highlights
Review RSS Feed
All reviews
Dec. 10, 2025
As a small business owner, my experience using the chat portal for Affilr was exceptionally positive. I initially encountered a significant hurdle when trying to enable the affiliate portal page on my account. Despite my best efforts, I couldn't locate the correct settings or understand the necessary steps. The chat representative, however, was incredibly helpful and guided me through the process with clear, concise instructions. Their expertise allowed me to successfully activate the affiliate portal, which is crucial for managing my partnerships and tracking referrals effectively.
Nov. 21, 2025
Super helpful customer support and great app in general. Thanks Kaarthika for taking so much time and walking me through every step of the set up process!
Sept. 25, 2025
Nihasini, was very helpful and delivered a fast response with solving our problems with the set-up
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