New Hill Farms review for ReferrLy Affiliate Marketing

4 / 5

Jan. 3, 2024

This was easy to install but zero options to modify any settings. The app did work on tracking affiliate sales, which is more than I can say for some other affiliate marketing apps in the Shopify app store. Not responsive to questions and we uninstalled it as if gave affiliates commission on the product, shipping, and taxes paid by customers and there was not way to uninstall it.

Using app

4 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi there, Thanks for your review and providing your feedback. However, I would like to mention that the points that you mentioned were not true. 1) Commission is given on the Product price and not on the total revenue. Check the screenshot below about the test order you placed in the app. https://t43314751.p.clickup-attachments.com/t43314751/01f3a9c4-5927-44f9-a6b8-b1c637a29b3e/Screenshot%20Thu%2C%20January%204%2C%202024%2020%3A58%3A27.png?view=open Check the product price is 2.99 and with 10% commission, the commission calculated is 0.3. The commission is on the Order total and not on the revenue 2) Setting not customizable and none-responsiveness We did reply to your email which we received on support chat. But it got bounced with the message "Address not found". Please check your email mailbox setting and check for any misconfiguration https://t43314751.p.clickup-attachments.com/t43314751/102783d0-c1a3-439e-852c-1e0b173191e9/Screenshot%20Thu%2C%20January%204%2C%202024%2021%3A02%3A14.png?view=open The question you asked about how to change the login person image is in settings-> Sign In and for the commission calculation started in above pointed out that it was already getting calculated on Product Price and not order total. Apart from email support, we are also available on chat support, its in the bottom right corner of the screen. I believe it was just a misunderstanding about the app functionality, and we have clarified your question on the commission calculation part. Please let me know if you install the app again and I will personally get on call with you to assist with any question Thanks

ReferrLy Affiliate Marketing for Shopify
ReferrLy Affiliate Marketing
5.0 star
894 reviews

Affiliate Program & Referral Program to track influencers sale

Developer
Shopify App Store