SHEWONZ review for Affiliatly Affiliate Marketing

We find incredibly sad to see this review as consequence of what we have proof is just a big misunderstanding: The app was installed previously in April 2023 consuming all of the 90 days of trial by the time it was reinstalled in September 15th. As consequence, when the app was installed again, there was no trial available so the charge was applied by the billing system. However, as you created a support ticket asking to remove the charge, our team immediately applied the money as Shopify app credit to pay for your charge and replied to the ticket without receiving any other message from you. The were no other charges or communications since then aside of the follow-up message sent by our support system kindly asking for a confirmation that you read our reply and the situation was solved. We hope that this helps clarifying the situation. Thank you.