Rating
4.1
feedback
74
chart
#13,853
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
27%
-
Less than a year
55%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify app, Affilo, are quite mixed. On the positive side, many users have praised the app for its effectiveness in managing Brand Ambassadors, Influencers, and Affiliates, leading to increased revenue and brand awareness. The customer support team is also highlighted for being quick and responsive, with users appreciating the direct support from developers. Additionally, users have mentioned the ease of installation, the variety of powerful tools, and the affordability of the app. However, on the negative side, there are complaints about the app being slow, crashing frequently, and lacking in customer support. Some users have faced issues with payments, slow response times, and difficulties in communication with the support team. There are also concerns about the app's functionality, such as problems with commissions, PayPal integration, and dashboard usability.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 6, 2024
Not worth the money. There are much better apps available for much less money. I do not recommend.
June 21, 2024
This app has been great for our Brand Ambassadors, Influencers and Affiliates. Not only has it motivated them to promote our products it has increased our revenue on a level that we would not be able to do using traditional paid marketing strategies. The customer support staff is very quick and responsive and we highly recommend this app if you are looking to grow your business and brand awareness. Thanks Affilo!!
May 22, 2022
Sorry guys, this app needs so much work. I struggled to pay affiliates for the past 2 years, app always crashing or taking forever to load. Today I tried to pay affiliates and I got a message that your service does not even exist anymore. Very concerning...All I ask is for a CSV file of my affiliates for legal reasons. I'd be more than happy to remove this review if my request is met.
April 24, 2022
I'm not sure if they are running a business or is a hobby. I tried to communicate with anybody on their platform regarding some integrations issues , I setup two meetings with no show, apparently I needed to send them 5 minutes reminder before the meeting , unheard off. i asked what will be the best way to communicate with them, they said via email , and I sent several inquiries that no one responded to. Late latency ,very very slow for the page to load up. Every time they get a complain , this is when one of them will find the time to response and justifying their incompetency. Do yourself a favor avoid this app, there is reason why they are getting lot of complains. Take away, lock of support and extremely slow load up pages.
May 28, 2021
We started with Affilo in October, and since then have grown to $1.2K+ in monthly sales from Affiliates alone. And we see that number increase every month! There is the occasional bug, but the customer service team is easy to reach from the chat feature and they get things fixed very quickly (a day or less). Very happy with this Shopify app! Just wish it worked with Amazon too.
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