Affilo: Affiliate Marketing for Shopify

Affilo: Affiliate Marketing

Affilo: Affiliate Marketing

Developer

Rating

4.4

feedback

72

Reviews

chart

#7,524

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    60%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the customer support provided by the app developers. They find the app easy to use, with a pleasant interface and plenty of powerful tools for affiliate marketing. Users also mention that the app has helped them increase sales and grow their affiliate programs successfully. However, on the negative side, there are complaints about slow loading times, lack of responsiveness from the support team, and issues with functionality such as payment processing and data deletion. Some users have faced challenges with communication and integration problems, leading to frustration and dissatisfaction with the app.

Highlights

Positive customer support and easy-to-use interface
Powerful tools for affiliate marketing
Mixed feedback on functionality and performance
Challenges with communication and integration
Issues with slow loading times and data deletion

Rating Breakdown

  • 5
    82% (59 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    12% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 22, 2022

Sorry guys, this app needs so much work. I struggled to pay affiliates for the past 2 years, app always crashing or taking forever to load. Today I tried to pay affiliates and I got a message that your service does not even exist anymore. Very concerning...All I ask is for a CSV file of my affiliates for legal reasons. I'd be more than happy to remove this review if my request is met.

Using app

About 2 years

Total reviews

6

Average rating

3.0

1 / 5 Share

April 24, 2022

I'm not sure if they are running a business or is a hobby. I tried to communicate with anybody on their platform regarding some integrations issues , I setup two meetings with no show, apparently I needed to send them 5 minutes reminder before the meeting , unheard off. i asked what will be the best way to communicate with them, they said via email , and I sent several inquiries that no one responded to. Late latency ,very very slow for the page to load up. Every time they get a complain , this is when one of them will find the time to response and justifying their incompetency. Do yourself a favor avoid this app, there is reason why they are getting lot of complains. Take away, lock of support and extremely slow load up pages.

Store

Biloru

Using app

About 2 months

Total reviews

4

Average rating

3.0

5 / 5 Share

May 28, 2021

We started with Affilo in October, and since then have grown to $1.2K+ in monthly sales from Affiliates alone. And we see that number increase every month! There is the occasional bug, but the customer service team is easy to reach from the chat feature and they get things fixed very quickly (a day or less). Very happy with this Shopify app! Just wish it worked with Amazon too.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

Very good customer support. Customer support is directly from developers. I have tried other apps also, but this one is my favorite. Plenty of powerful tools and very affordable pricing also. Thumbs up!

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 10, 2021

Easy install. Pretty easy to set up and get started. We had a problem with commissions. It was set at 3% but only paying 1%. It was a problem with all the different currency we accept.support requested access and fixed it in 72 hours from when we first reported the problem. Outstanding service, excited to add more affiliates and give this service a hard test and bump it to 5 stars

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

All reviews

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