Rating
4.5
feedback
73
chart
#11,005
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
27%
-
Less than a year
56%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify app, Affilo, are quite mixed. Positive aspects include the app's effectiveness in growing revenue through brand ambassadors, influencers, and affiliates, as well as the excellent customer support provided by the team. Users appreciate the ease of use, the variety of tools available, and the affordability of the app. However, negative aspects highlighted in the reviews include issues with app functionality, slow loading times, lack of responsiveness from the support team in some cases, and concerns about data security and payment processing. Some users also mentioned difficulties in communication and setting up meetings with the team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 21, 2024
This app has been great for our Brand Ambassadors, Influencers and Affiliates. Not only has it motivated them to promote our products it has increased our revenue on a level that we would not be able to do using traditional paid marketing strategies. The customer support staff is very quick and responsive and we highly recommend this app if you are looking to grow your business and brand awareness. Thanks Affilo!!
May 22, 2022
Sorry guys, this app needs so much work. I struggled to pay affiliates for the past 2 years, app always crashing or taking forever to load. Today I tried to pay affiliates and I got a message that your service does not even exist anymore. Very concerning...All I ask is for a CSV file of my affiliates for legal reasons. I'd be more than happy to remove this review if my request is met.
April 24, 2022
I'm not sure if they are running a business or is a hobby. I tried to communicate with anybody on their platform regarding some integrations issues , I setup two meetings with no show, apparently I needed to send them 5 minutes reminder before the meeting , unheard off. i asked what will be the best way to communicate with them, they said via email , and I sent several inquiries that no one responded to. Late latency ,very very slow for the page to load up. Every time they get a complain , this is when one of them will find the time to response and justifying their incompetency. Do yourself a favor avoid this app, there is reason why they are getting lot of complains. Take away, lock of support and extremely slow load up pages.
May 28, 2021
We started with Affilo in October, and since then have grown to $1.2K+ in monthly sales from Affiliates alone. And we see that number increase every month! There is the occasional bug, but the customer service team is easy to reach from the chat feature and they get things fixed very quickly (a day or less). Very happy with this Shopify app! Just wish it worked with Amazon too.
March 19, 2021
Very good customer support. Customer support is directly from developers. I have tried other apps also, but this one is my favorite. Plenty of powerful tools and very affordable pricing also. Thumbs up!
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