Rating
5.0
feedback
3
chart
#5,147
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
33%
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Less than a day
0%
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Less than a month
33%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The Aftercare post-purchase survey app has received overwhelmingly positive reviews from ecommerce merchants. Users appreciate the app for its effectiveness in customer research and marketing attribution. They highlight the responsiveness of the team and the quick development of new features. The platform is praised for being user-friendly and suitable for brands looking to enhance their analytics and data collection. Overall, the app is highly recommended for those serious about ecommerce.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 6, 2024
the Aftercare post purchase survey is awesome for customer research and marketing attribution! The team is very responsive and build new features super quickly. The platform is also easy to use. I'd definitely recommend for any brand looking to level up their analytics and zero party data collection!
Aug. 20, 2024
I absolutely recommend this app to other ecom brand owners. We're building our brand from scratch and it's extremely important to gather as much data as possible to really pinpoint why someone is purchasing our product. I love the fact that it's right after checkout, most people are in a good mood so they don't really mind taking 2 minutes to answer the survey vs when we send it to their inbox 2-3 weeks later, they might forget to answer. We've been getting really good response rates and valuable data. The support team at Aftercare is amazing and quick to help and update me with new features. I love the app and recommend it to anyone who takes ecommerce seriously
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