Rating
4.9
feedback
37
chart
#2,527
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the ease of use of the app and the quick response times from the support team, with specific mentions of helpful and patient support representatives like Tracy, Sophia, Vincent, and others. Customers appreciated the app's functionality, especially for age verification purposes, and noted that it worked well without any major issues. However, there were a few negative reviews mentioning occasional technical issues like redirection to suspicious websites on mobile devices and intermittent failures when using the app by collection.
Highlights
Rating Breakdown
All reviews
Oct. 5, 2024
The app was super easy to install. Didn't realize I had to embed the app, but their support helped me in less than a minute. It has quite a few options to customize the look and feel. I am a happy customer.
Thank you for sharing your experience! 😊 We're thrilled to hear that the app was easy to install and that our support team was able to assist you quickly. Enjoy customizing the app, and don't hesitate to reach out if you need further help!
Oct. 3, 2024
Very good chat support
Thank you for your kind words! 😊 We're glad to hear you had a positive experience with our chat support on the Garketing Age Verification app. If you need anything else, feel free to reach out anytime! 🙌
Sept. 30, 2024
I had an amazing experience working with Tracy! Despite the time it took, she was incredibly helpful throughout the process. Her dedication, work ethic, and sense of humour made everything so much easier and enjoyable. I truly appreciate all the effort she put in, and I couldn’t be more satisfied with the results. Highly recommend!”
Thank you so much for the glowing review! 🌟 We're thrilled to hear about your amazing experience with Tracy while using the Garketing Age Verification app. Her dedication, work ethic, and sense of humor truly make a difference! 😊 We're glad the process was enjoyable and that you're satisfied with the results. If you ever need more assistance, we're here to help! 🔞✨
Sept. 30, 2024
Ease of use and quick customer service with screenshots that walked me through step by step.
Thank you for the great review! 🌟 We're happy to hear that the Garketing Age Verification app is easy to use and that our customer service provided helpful step-by-step guidance with screenshots. 😊 If you need any more assistance, we're always here to help! 🔞✨
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