Velents Buddy: AI Support for Shopify

Velents Buddy: AI Support

Velents Buddy: AI Customer Service Agent

Developer
View on App Store

Rating

5.0

feedback

2

Reviews

chart

#4,622

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Velents.ai is an impressive app that automates order confirmations in Arabic with AI, specifically handling the Egyptian dialect smoothly. Users appreciate the quick response and friendly, professional support team that is open to improving their services based on customer needs. The AI voice call feature is highlighted as incredibly efficient, saving hours of manual work each week. The clean interface, straightforward setup, and valuable analytics dashboard are praised for streamlining operations and providing insights into customer interactions. The app's support for both English and Arabic is a significant advantage for users targeting Arabic-speaking markets, helping reduce shipping errors and enhance customer satisfaction.

Highlights

Efficient AI automation for order confirmations
Responsive and supportive customer service
Streamlined operations and improved customer satisfaction
Support for English and Arabic languages
Valuable analytics dashboard

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2025

What an impressive app!!! it automates order confirmations in Arabic with AI. It handles the Egyptian dialect smoothly and responds quickly. The support team is friendly, professional, and open to improve their services according to our needs. A great tool for Arabic-speaking markets!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear our app is helping your team and supporting Arabic-speaking markets. We’re always here to support you!

5 / 5 Share

May 10, 2025

Highly Recommend – Game Changer for Order Management Velents.ai has been a fantastic addition to our store. The AI voice call feature is incredibly efficient, it automatically confirms orders and verifies addresses, saving our team hours of manual work each week. The setup was straightforward, and the interface is clean and easy to navigate. We especially appreciate the analytics dashboard, which gives us valuable insights into customer interactions. It also supports both English and Arabic, which is a huge plus for our customer base. Overall, it's helped us reduce shipping errors and improve customer satisfaction. Highly recommend for any Shopify store looking to streamline operations with smart automation.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate your thoughtful feedback! It’s great to know our voice assistant and dashboard are making a difference for your team.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more