Velents Agent: AI Support for Shopify

Velents Agent: AI Support

AI customer service agent that handles thousands of orders

Developer
View on App Store

Rating

3.4

feedback

3

Reviews

chart

#12,635

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the app are mixed, with one negative review highlighting issues with service and subscription charges, while two positive reviews praise the app for its automation features, especially in handling Arabic dialects and order management. Customers appreciate the efficiency, user-friendly interface, and support for multiple languages. The app seems to have a positive impact on streamlining operations and improving customer satisfaction.

Highlights

Positive automation features for order management
Efficiency and user-friendly interface
Support for Arabic dialects and multiple languages
Service and subscription issues
Impact on streamlining operations and customer satisfaction

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 6, 2025

ابلكيشن بايظ و شركه نصابه بمعني الكلمه جربت معاهم اشترك الخدمه مش شغاله و سحبوا مني ثمن الاشتراك تلات مرات و بكلمهم محدش عايز يبعتلي حاجه بجد مفيش أسوء من دي شركه

Store

ORA

Using app

--

Total reviews

11

Average rating

4.6

5 / 5 Share

May 11, 2025

What an impressive app!!! it automates order confirmations in Arabic with AI. It handles the Egyptian dialect smoothly and responds quickly. The support team is friendly, professional, and open to improve their services according to our needs. A great tool for Arabic-speaking markets!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear our app is helping your team and supporting Arabic-speaking markets. We’re always here to support you!

5 / 5 Share

May 10, 2025

Highly Recommend – Game Changer for Order Management Velents.ai has been a fantastic addition to our store. The AI voice call feature is incredibly efficient, it automatically confirms orders and verifies addresses, saving our team hours of manual work each week. The setup was straightforward, and the interface is clean and easy to navigate. We especially appreciate the analytics dashboard, which gives us valuable insights into customer interactions. It also supports both English and Arabic, which is a huge plus for our customer base. Overall, it's helped us reduce shipping errors and improve customer satisfaction. Highly recommend for any Shopify store looking to streamline operations with smart automation.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

We truly appreciate your thoughtful feedback! It’s great to know our voice assistant and dashboard are making a difference for your team.

All reviews

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