Rating

4.3

feedback

23

Reviews

chart

#2,295

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    35%
  • Less than a month
    52%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mostly positive, with users praising its ease of use, effectiveness in improving their website, and helpful customer support. However, there are a couple of negative reviews mentioning unexpected charges even after uninstalling the app. Overall, the app seems to be highly beneficial for users in enhancing their online store and content creation process.

Highlights

Ease of use and effectiveness
Helpful customer support
Unexpected charges after uninstalling

Rating Breakdown

  • 5
    78% (18 ratings)
  • 4
    4% (1 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 5, 2025

it's the first time used this app , looks good ! hopefully to be the same for a good collaboration

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

March 23, 2025

They charge you! Even though you uninstal after trying so terrible

Using app

1 day

Total reviews

4

Average rating

2.0

Developer Reply

Hello ZenXstore Team, Thank you for taking the time to share your feedback, and we sincerely apologize for any frustration or inconvenience you’ve experienced. We understand how important it is to have a seamless and transparent experience, and we deeply regret that our WritePilot ChatGPT AI Content app didn’t meet your expectations. We want to assure you that providing excellent support to our customers is always our top priority. While our app does not offer a trial period, we always encourage our customers to reach out to our support team if they encounter any challenges or need assistance in achieving the desired results. Our goal is to provide solutions and help you make the most of the WritePilot ChatGPT AI Content app. When we received your request, our team reached out to offer additional support to help with any challenges with the app and to ensure you had the best possible experience with WritePilot ChatGPT AI Content app. As of now, your refund has already been processed and is scheduled to be issued by April 7 as part of Shopify's vendor payout schedule. While the timing of the refund process is determined by Shopify’s system, we appreciate your patience while this is completed. We truly value your feedback, as it helps us improve both our product and customer experience. If there’s anything else we can do to address your concerns or make things right, please don’t hesitate to reach out to us directly in the support ticket. We’d be happy to assist further. Once again, we’re sorry for the inconvenience and thank you for giving WritePilot ChatGPT AI Content a try. We hope to have the opportunity to serve you better in the future. Best regards, Amasty Team

1 / 5 Share

March 2, 2025

Beware you will be charged even if support can't fix it, and you uninstall it

Using app

17 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello Team, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our WritePilot ChatGPT AI Content app didn’t meet your expectations. Providing a helpful and reliable app, along with excellent support, is our top priority, and we regret that we fell short in your case. In regard to your concerns, as mentioned in our support ticket, the content generated by the app depends on the settings you choose, including the selected model and the type of generation (standard or with custom prompts). For optimal results, we recommend using the 4o model along with custom prompts, as they allow you to specify all the key details you’d like to see in the generated content. Custom prompts are especially helpful in tailoring the output to your specific needs. We would have been happy to discuss these recommendations further during a live call, but unfortunately, we didn’t receive a response about rescheduling the session. Regarding your billing concerns, we’d like to clarify that Shopify manages all billing processes for apps on their platform. Unfortunately, charges may still apply if the app is uninstalled after the billing cycle has started. That said, as per your refund request on March 3rd, we promptly issued a full refund, as we always aim to ensure fairness in situations like this. If you’re open to giving WritePilot another try, we’d be more than happy to revisit your case and provide personalized recommendations to ensure the app meets your specific needs. Whether through a support ticket or a live call, our team is here to guide you every step of the way. Thank you once again for your feedback, it’s invaluable in helping us improve both our app and the service we provide. If there’s anything further we can assist you with, please don’t hesitate to reach out. Best regards, Amasty Team

5 / 5 Share

Jan. 17, 2025

This has been a great experience! I've been scratching my head for weeks trying to find the right things to say and in a matter of minutes the app just makes what I've been working on so much better.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Team, Thank you so much for your amazing 5-star review! We’re beyond excited to know that our MagicAI ChatGPT AI Content app has been such a game-changer for you. It’s incredibly rewarding to know that the app has helped you find the right words and elevate your ideas in a matter of minutes. That’s exactly what we aimed to achieve - making content creation simple, fast, and enjoyable for our customers like you! If there’s anything more we can do to enhance your experience or provide additional support, please don’t hesitate to reach out to us at help-center@amasty.com . Thank you for choosing our MagicAI ChatGPT AI Content app for your Shopify project and for sharing your experience with the community! Best regards, Amasty Support

5 / 5 Share

Jan. 8, 2025

Brilliant - what a fantastic easy to use system, thank you!!

Using app

About 2 hours

Total reviews

5

Average rating

4.2

Developer Reply

Hello Team, Thank you so much for your wonderful 5-star review and kind words about our MagicAI ChatGPT AI Content app! We’re absolutely thrilled to hear that you find our app brilliant and easy to use. Your positive experience is exactly what we strive for, and it’s incredibly rewarding to know that our app has met your expectations. If you ever have any questions, suggestions, or need assistance, please don’t hesitate to reach out at help-center@amasty.com . We’re always here to help and ensure our MagicAI ChatGPT AI Content app continues to exceed your expectations! Thank you again for taking the time to share your experience!

All reviews

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