Robosize: AI Size Recommender
Increase Sales with Fit Recommendation and Smart Size Charts
Rating
3.5
feedback
6
chart
#3,503
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
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Less than a day
0%
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Less than a month
33%
-
Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, customers appreciate the excellent customer support provided by the Robosize team. Users mention specific support representatives like Sina and Mark who were responsive and helpful in resolving issues. The tool itself is praised for offering great opportunities to display clothing sizes accurately and provide size recommendations, making the online shopping experience easier for customers. Additionally, the app is commended for its clear instructions, great features, and ease of setup. However, on the negative side, some users express disappointment with the customer support, mentioning that technical issues cannot be resolved through email. They also find the setup process challenging, especially for stores using a Page Builder for product pages. Some users also mention that the app is considered expensive.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 27, 2024
We're disappointed with the customer support as we were told that technical issues cannot be resolved through email. This application does not provide an easy setup process; especially for stores that use a Page Builder for their product pages. Too expensive.
July 24, 2023
We are very satisfied with the cooperation of Robosize and us. The support was very fast and setting up the tool went smoothly. The tool offers great opportunities to display the clothing sizes accurately and to enable the customer to make a good size recommendation. Sina was always available for questions and helped us a lot.
Oct. 29, 2022
I never write reviews for apps but this is one of the best apps I've ever used. Clear instructions and great features.
Feb. 5, 2022
They have the best customer support I've ever had. Mark is a great support, He helped us via e-mail and from any channel. He is the best. They've added translation for our language so do not hesitate to download and give it a try! Thanks for everything Mark!
Jan. 26, 2022
This is a really good app. It's exactly what I was looking for--a recommendation for sizing beyond the typical size charts that require you to measure yourself, a process that can take several steps and even then may not be accurate. With this smart app, enter height, weight, and age, followed by choosing images related to waist, hips, and chest sizes, and up pop two size recommendations. Easy and painless. Set up was clear and easy to follow. Customer support is fantastic. Your questions are attended to in minutes and any issues resolved promptly and efficiently. I am completely satisfied with this service, as sizing is so important in online shopping.
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