Robosize: AI Size Recommender for Shopify

Robosize: AI Size Recommender

Increase Sales with Fit Recommendation and Smart Size Charts

Rating

3.5

feedback

6

Reviews

chart

#10,813

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with a range of ratings from 2 stars to 5 stars. One common theme in the negative reviews is the disappointment with customer support, particularly in resolving technical issues through email. Users also found the setup process not easy, especially for stores using a Page Builder for product pages. Another negative aspect mentioned is the perceived high cost of the app. On the positive side, the app received several 5-star ratings praising the fast and helpful customer support provided by team members like Robosize and Mark. Users appreciated the smooth setup process, clear instructions, and great features of the app, especially in terms of accurately displaying clothing sizes and providing size recommendations to customers.

Highlights

Mixed reviews with ratings ranging from 2 stars to 5 stars
Disappointment with customer support and technical issue resolution
Challenges in setup process, especially for stores using Page Builder
Positive feedback on fast and helpful customer support
Appreciation for accurate clothing size display and size recommendation feature

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    17% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

April 27, 2024

We're disappointed with the customer support as we were told that technical issues cannot be resolved through email. This application does not provide an easy setup process; especially for stores that use a Page Builder for their product pages. Too expensive.

Using app

--

Total reviews

74

Average rating

4.0

5 / 5 Share

July 24, 2023

We are very satisfied with the cooperation of Robosize and us. The support was very fast and setting up the tool went smoothly. The tool offers great opportunities to display the clothing sizes accurately and to enable the customer to make a good size recommendation. Sina was always available for questions and helped us a lot.

Store

RYZON

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 29, 2022

I never write reviews for apps but this is one of the best apps I've ever used. Clear instructions and great features.

Using app

11 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 5, 2022

They have the best customer support I've ever had. Mark is a great support, He helped us via e-mail and from any channel. He is the best. They've added translation for our language so do not hesitate to download and give it a try! Thanks for everything Mark!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

This is a really good app. It's exactly what I was looking for--a recommendation for sizing beyond the typical size charts that require you to measure yourself, a process that can take several steps and even then may not be accurate. With this smart app, enter height, weight, and age, followed by choosing images related to waist, hips, and chest sizes, and up pop two size recommendations. Easy and painless. Set up was clear and easy to follow. Customer support is fantastic. Your questions are attended to in minutes and any issues resolved promptly and efficiently. I am completely satisfied with this service, as sizing is so important in online shopping.

Using app

About 1 month

Total reviews

9

Average rating

4.6

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more