AI Support Chatbot & Whatsapp for Shopify

AI Support Chatbot & Whatsapp

AI Chatbot + Live Chat + WhatsApp for seamless support
Developer
Popupsmart
Rating
3.0
Feedback
1
Reviews
Chart
#10,277
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

LiveChatAI is praised for its seamless integration of AI chatbot, live chat, and WhatsApp support for efficient customer service. Users appreciate the quick resolution of queries related to orders, shipping, and products. The AI agent is trained with store data, enabling it to provide reliable answers and smart actions, such as checking orders and guiding purchases. Customers can easily transition from AI to live chat or WhatsApp when human support is required.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 100%
More than a year 0%
All reviews
3 / 5 Share
May 14, 2026

In free, Catalog search tool is not working therefore AI is not giving satisfactory answers

Store Using app Total reviews Average rating
Shalsaz 3 months 2 5.0
Developer Reply

Hello, Thank you for your patience, and for being a valued user of our platform. After investigating the issue you reported, we identified the root cause: a recent technical change on Shopify's end caused our Shopify AI action to stop functioning correctly. We have since updated our integration to align with this change, and the feature is now fully operational. To get everything working again on your end, we kindly ask you to take the following step: 1. Remove the existing Shopify AI action from your chatbot. 2. Set it up again from scratch. Once reconnected, everything should work as expected. If you run into any difficulties during the process or have further questions, please don't hesitate to reach out — we're happy to help. Thank you again for your understanding and continued support.

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