Vocify ‑ AI Voice Assistant for Shopify

Vocify ‑ AI Voice Assistant

AI Voice Agent - Voice Chat Support for Shopify Stores

Rating

4.1

feedback

4

Reviews

chart

#5,590

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    75%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

Vocify is highly praised by users for its AI voice assistant feature that efficiently handles customer inquiries, saving time and increasing conversions. Users appreciate the ease of setup, with some mentioning it took only a few minutes to have the voice agent live on their store. The app is described as straightforward and helpful in guiding customers to the right products. Additionally, the fact that it is completely free is a major highlight for users. However, there is a negative review mentioning poor customer service and functionality issues.

Highlights

Efficient AI voice assistant handling customer inquiries
Easy and quick setup process
Free app with helpful features
Positive impact on conversions and engagement
Negative feedback on customer service and functionality

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 25, 2025

I get tons of questions about our custom portraits - sizing, turnaround times, background options. Before Vocify, I was constantly answering the same questions via chat or email. Now the AI voice assistant handles most of these inquiries instantly! Customers love being able to just ask 'How long does it take?' and get an immediate voice response. Setup was surprisingly easy - had it running in about 15 minutes. It's actually increased our conversions because people get their questions answered right away instead of leaving to 'think about it.' Best part? It's completely free!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2025

They have built-in AI helps you setup the app, it takes time but once we have done that, the voice AI agent is live in our store. The app is completely free, it also has dashboards. Worth to try.

Using app

22 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 10, 2025

I came across Vocify by chance and honestly didn’t expect much. But it exceed my expectations. Setting it up was super straightforward, and I had the voice agent live on my store in under 10 minutes. It greets my customers, answers product questions, and even helps guide them to the right items. Also, it’s 100% free. I’ve tried a lot of Shopify apps and most of them overpromise, but this one actually delivers. I’m already seeing better engagement and a small lift in sales. Definitely keeping this one.

Using app

15 days

Total reviews

7

Average rating

5.0

1 / 5 Share

April 10, 2025

Terrible. No customer service no help, not working

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

We are so sorry to hear that. We replied your query but you didn't answer. We are ready to help you further. Thanks

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