Rating
5.0
feedback
2
chart
#9,604
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Reviews Summary
Aide has received glowing reviews from ecommerce merchants who have installed it on their online store. Users are particularly impressed with its seamless integration with Zendesk, allowing them to leverage their Shopify data effectively and cut down support times and costs. The app has helped agents handle tickets faster and automatically populate ticket fields on Zendesk. Additionally, customers appreciate the responsiveness and helpfulness of the Aide team, noting that they have been accommodating to feedback and ensured a smooth experience for users.
Highlights
Rating Breakdown
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All reviews
Sept. 2, 2024
Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!
April 12, 2024
We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.
Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs! We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!
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