Aide AI Support Automation
Fully Automate Support Workflows and Question Answering
Rating
5.0
feedback
2
chart
#13,931
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Reviews Summary
Aide has received glowing reviews from users who are extremely satisfied with its performance. Users appreciate its seamless integration with Zendesk and Shopify, allowing for efficient data utilization and improved customer support. The app has helped users reduce support times and costs by automating ticket processes and populating fields on Zendesk. Additionally, the Aide team has been highly responsive and accommodating to user needs, making the experience smooth and enjoyable for customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 2, 2024
Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!
April 12, 2024
We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.
Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs! We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!
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