Aide AI Support Automation
Fully Automate Support Workflows and Question Answering
Rating
5.0
feedback
2
chart
#13,696
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Reviews Summary
Aide has received glowing reviews from users who are highly satisfied with its performance. Users appreciate its seamless integration with existing customer experience platforms like Zendesk, which has helped them leverage Shopify data effectively to reduce support times and costs. The AI solution has enabled agents to handle tickets faster and automate ticket field population on Zendesk. Additionally, users have praised the Aide team for being responsive, helpful, and receptive to feedback, making the overall experience smooth and positive.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 2, 2024
Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!
April 12, 2024
We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.
Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs! We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!
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