Aide: Agentic AI for CX
Agentic AI customer experiences for growing brands
Rating
5.0
feedback
2
chart
#15,498
Reviews Over Time
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Reviews Summary
Aide has received glowing reviews from users who are extremely satisfied with its performance. Users appreciate its seamless integration with Zendesk and Shopify, which has helped them streamline their customer support processes and reduce costs. The AI solution has proven to be a perfect fit for businesses using Zendesk, allowing agents to handle tickets more efficiently and automatically populate ticket fields. Additionally, the Aide team has been highly responsive and accommodating to users' needs, making the overall experience smooth and pleasant.
Highlights
Rating Breakdown
All reviews
Sept. 2, 2024
Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!
April 12, 2024
We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.
Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs! We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!
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