Aide: Agentic AI for CX for Shopify

Aide: Agentic AI for CX

Agentic AI customer experiences for growing brands

Rating

5.0

feedback

2

Reviews

chart

#15,498

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
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  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
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Reviews Summary

Aide has received glowing reviews from users who are extremely satisfied with its performance. Users appreciate its seamless integration with Zendesk and Shopify, which has helped them streamline their customer support processes and reduce costs. The AI solution has proven to be a perfect fit for businesses using Zendesk, allowing agents to handle tickets more efficiently and automatically populate ticket fields. Additionally, the Aide team has been highly responsive and accommodating to users' needs, making the overall experience smooth and pleasant.

Highlights

Seamless integration with Zendesk and Shopify
Efficient customer support processes
Cost reduction
Responsive and helpful support team
Smooth user experience

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 2, 2024

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

Using app

About 2 months

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs! We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!

All reviews

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