Aidify ‑ AI Customer Support for Shopify

Aidify ‑ AI Customer Support

Aidify - AI Customer Support

Rating

5.0

feedback

18

Reviews

chart

#4,465

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    78%
  • Less than a year
    17%
  • More than a year
    0%

Reviews Summary

Aidify, the AI-powered customer support app, has received overwhelmingly positive reviews from users. The app's standout feature is its ability to provide human-like responses, maintaining brand voice and accuracy. Users appreciate the exceptional support team behind Aidify, which offers insights and ensures maximum utilization of the platform. Aidify has significantly reduced customer care workload, streamlined operations, and improved response times, leading to increased customer satisfaction. The app's user-friendly interface, seamless integration, flexibility, and precise automation have made it a game-changer for many businesses.

Highlights

Human-like responses and brand voice maintenance
Exceptional support team
Efficiency and workload reduction
User-friendly interface and seamless integration
Flexibility and precise automation

Rating Breakdown

  • 5
    100% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2024

The quality and tone of Aidify's responses are remarkably human-like. Our customers often can't tell they're interacting with an AI. It maintains our brand voice perfectly while providing accurate information.

Store

ladrags

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

What sets Aidify apart is not just the AI, but the fantastic support team behind it. They're always available to help, offer insights, and ensure we're getting the most out of the platform. Truly exceptional service!

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

Since implementing Aidify, our customer care workload has decreased dramatically. It handles routine inquiries flawlessly, allowing our team to focus on more complex issues. It's been a massive help in streamlining our operations.

Store

Ishop

Using app

25 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 11, 2024

Aidify is incredibly user-friendly. We had it up and running in no time, and it's been a game-changer for our customer service efficiency. Highly recommended!

Store

buybuzz

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Aidify isn't just an Al tool - it feels like an extension of our team. The ability to provide consistent, brand-aligned responses while improving response times has been invaluable. Our customer support has never been more efficient.

Using app

About 7 hours

Total reviews

5

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more