Aidify ‑ AI Customer Support for Shopify

Aidify ‑ AI Customer Support

Aidify - AI Customer Support

Rating

5.0

feedback

7

Reviews

chart

#4,923

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    29%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Aidify, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users praise its ability to significantly reduce customer support workload by handling FAQs, order tracking, and complex queries with ease. The app is commended for providing empathetic and precise responses that feel human-like, enhancing customer satisfaction. Additionally, Aidify's seamless integration, user-friendliness, flexibility to adapt to changing business needs, and efficiency in providing brand-aligned responses have been highlighted as key strengths. Customers appreciate the app's quick setup, accurate information, and improvement in response times, leading to a boost in satisfaction rates.

Highlights

Efficient customer support workload management
Human-like responses and empathy
Seamless integration and user-friendliness
Flexibility and adaptability to business needs
Quick setup and improved response times

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2024

The quality and tone of Aidify's responses are remarkably human-like. Our customers often can't tell they're interacting with an AI. It maintains our brand voice perfectly while providing accurate information.

Store

ladrags

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

I've tried several AI agents, but Aidify is hands down the best. Its understanding of context and ability to provide relevant answers is unmatched. It's become an indispensable part of our customer service strategy.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2024

Ottima app, fa tutto ció esattamente come descritto.

Store

brupà

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

great application. makes customer service much easier for clients. increases availably and helps answer questions quickly

Using app

3 minutes

Total reviews

8

Average rating

5.0

All reviews

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