Aidify ‑ AI Customer Support for Shopify

Aidify ‑ AI Customer Support

Aidify - AI Customer Support

Rating

5.0

feedback

28

Reviews

chart

#3,873

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    68%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

Aidify, the AI solution for customer support, has received overwhelmingly positive reviews from Shopify store owners. Users praise its time-saving capabilities, improvement in customer satisfaction, and effectiveness in handling various inquiries, including abandoned carts. The app's ability to provide human-like responses, seamless integration, and exceptional customer service from the Aidify team are highlighted as major strengths. Additionally, Aidify's impact on conversion rates, reduction in response times, and streamlining of customer care operations are mentioned as significant benefits.

Highlights

Positive impact on customer satisfaction and workload management
Efficiency in handling inquiries and improving response times
Seamless integration and user-friendly interface
Human-like responses and brand alignment
Exceptional customer service and support

Rating Breakdown

  • 5
    100% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 22, 2025

Investing in Aidify has been one of the best decisions for our store. It’s saved us so much time, improved customer satisfaction, and even brought back some abandoned carts. Absolutely worth it!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

I was skeptical about using an AI solution, but Aidify has surpassed all expectations. It’s reliable, adapts quickly to changes, and requires minimal effort to manage. A must-have for modern e-commerce.

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

The ability to test Aidify’s responses in the Playground section before going live gave me so much confidence. I could fine-tune its tone and ensure it aligned with my brand. Genius feature!

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

Aidify has lightened our customer support workload significantly. It handles FAQs, order tracking, and even complex queries with ease. Our customers are happier, and so are we!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

As our store grew, managing customer inquiries became a nightmare. Aidify took over and hasn’t missed a beat. It’s like hiring an entire customer support team but at a fraction of the cost.

Using app

4 days

Total reviews

5

Average rating

5.0

All reviews

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