Rating
5.0
feedback
18
chart
#4,723
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
6%
-
Less than a month
78%
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Less than a year
17%
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More than a year
0%
Reviews Summary
Aidify, the AI-powered customer support app, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its human-like responses that maintain brand voice, exceptional support team, significant decrease in customer care workload, user-friendly interface, and seamless integration with existing systems. The flexibility, automation, and efficiency of Aidify have been highlighted as game-changers for businesses, leading to reduced response times, improved customer satisfaction, and enhanced customer service quality. Overall, Aidify is described as a must-have app that revolutionizes customer inquiries and streamlines operations effectively.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 13, 2024
The quality and tone of Aidify's responses are remarkably human-like. Our customers often can't tell they're interacting with an AI. It maintains our brand voice perfectly while providing accurate information.
Oct. 12, 2024
What sets Aidify apart is not just the AI, but the fantastic support team behind it. They're always available to help, offer insights, and ensure we're getting the most out of the platform. Truly exceptional service!
Oct. 12, 2024
Since implementing Aidify, our customer care workload has decreased dramatically. It handles routine inquiries flawlessly, allowing our team to focus on more complex issues. It's been a massive help in streamlining our operations.
Oct. 11, 2024
Aidify is incredibly user-friendly. We had it up and running in no time, and it's been a game-changer for our customer service efficiency. Highly recommended!
Oct. 11, 2024
Aidify isn't just an Al tool - it feels like an extension of our team. The ability to provide consistent, brand-aligned responses while improving response times has been invaluable. Our customer support has never been more efficient.
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