Aidify ‑ AI Customer Support for Shopify

Aidify ‑ AI Customer Support

AI chatbot ready to go live in less than a...

Rating

5.0

feedback

10

Reviews

chart

#6,090

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    20%
  • Less than a month
    60%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Aidify, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users have highlighted its ability to significantly reduce customer support workload by handling FAQs, order tracking, and complex queries efficiently. The app is praised for providing human-like responses with empathy and precision, making customers feel like they are interacting with a real person. Aidify's seamless integration, automatic training using store content, and consistent brand-aligned responses have been key factors in improving customer satisfaction rates. Merchants appreciate the app's ability to revolutionize customer service, enhance response times, and boost overall efficiency. The onboarding process is also commended for its ease of use, allowing users to set up the app quickly and seamlessly.

Highlights

Efficient customer support automation
Human-like responses with empathy
Seamless integration and setup
Consistent brand-aligned responses
Enhanced customer satisfaction rates

Rating Breakdown

  • 5
    100% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2025

Aidify has lightened our customer support workload significantly. It handles FAQs, order tracking, and even complex queries with ease. Our customers are happier, and so are we!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

As our store grew, managing customer inquiries became a nightmare. Aidify took over and hasn’t missed a beat. It’s like hiring an entire customer support team but at a fraction of the cost.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Aidify’s ability to handle customer queries with empathy and precision is outstanding. It truly feels like a human touch, but with the efficiency of AI. Couldn’t be happier with the results!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

I was amazed by how seamless the integration was. Aidify automatically trained itself using my store’s content and started providing contextual responses right away. It’s like having a dedicated support agent 24/7.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

The quality and tone of Aidify's responses are remarkably human-like. Our customers often can't tell they're interacting with an AI. It maintains our brand voice perfectly while providing accurate information.

Store

ladrags

Using app

2 days

Total reviews

8

Average rating

5.0

All reviews

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