Aidify ‑ AI Customer Support
AI chatbot ready to go live in less than a...
Rating
5.0
feedback
10
chart
#6,090
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
20%
-
Less than a month
60%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
Aidify, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users have highlighted its ability to significantly reduce customer support workload by handling FAQs, order tracking, and complex queries efficiently. The app is praised for providing human-like responses with empathy and precision, making customers feel like they are interacting with a real person. Aidify's seamless integration, automatic training using store content, and consistent brand-aligned responses have been key factors in improving customer satisfaction rates. Merchants appreciate the app's ability to revolutionize customer service, enhance response times, and boost overall efficiency. The onboarding process is also commended for its ease of use, allowing users to set up the app quickly and seamlessly.
Highlights
All reviews
Jan. 19, 2025
Aidify has lightened our customer support workload significantly. It handles FAQs, order tracking, and even complex queries with ease. Our customers are happier, and so are we!
Jan. 18, 2025
As our store grew, managing customer inquiries became a nightmare. Aidify took over and hasn’t missed a beat. It’s like hiring an entire customer support team but at a fraction of the cost.
Jan. 17, 2025
Aidify’s ability to handle customer queries with empathy and precision is outstanding. It truly feels like a human touch, but with the efficiency of AI. Couldn’t be happier with the results!
Jan. 14, 2025
I was amazed by how seamless the integration was. Aidify automatically trained itself using my store’s content and started providing contextual responses right away. It’s like having a dedicated support agent 24/7.
Oct. 13, 2024
The quality and tone of Aidify's responses are remarkably human-like. Our customers often can't tell they're interacting with an AI. It maintains our brand voice perfectly while providing accurate information.
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