Aircall for Shopify

Aircall

Communication and Intelligence Platform for E-commerce

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Reviews

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#3,644

Shopify

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Reviews Summary

The reviews for Aircall highlight several negative aspects of the app. Users expressed frustration with the lack of promised features, poor customer service, and difficulties in getting basic functions to work. One user mentioned that after 6 months of using Aircall, they were unable to integrate with their service desk software and had issues with caller ID and text messaging. Another user mentioned missing features and a lack of support when trying to cancel the service. Overall, the reviews indicate a pattern of unmet expectations, lack of responsiveness from the company, and dissatisfaction with the level of service provided by Aircall.

Highlights

Lack of promised features and integration issues
Poor customer service and unresponsiveness
Difficulties in getting basic functions to work

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