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Reviews Summary
The reviews for the Aircall Shopify App are overwhelmingly negative, with users expressing frustration over the app's lack of functionality and poor customer service. Users reported issues with integration, service desk software compatibility, and missing features. The app failed to deliver on its promises, leading to wasted time and money for the merchants. Customers also highlighted the lengthy response times from Aircall's support team and the lack of refunds despite unsatisfactory service. Overall, the experience with Aircall was described as a major disappointment and a waste of resources.
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