AirLock ‑ GeoShield & IP Block
IP & Country Blocking App | Safeguard You Store |...
Rating
5.0
feedback
4
chart
#4,414
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
25%
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Less than a day
0%
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Less than a month
0%
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Less than a year
75%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in fraud protection and the proactive and helpful customer service provided by the team. Users have highlighted the significant reduction in fraud issues after using the app and appreciate the responsiveness of the customer service. The Inspect with AI feature and the ability to customize analytics search have been particularly well-received. However, some users mentioned a minor suggestion for improvement, such as adding a column on the analytics dashboard to display the highest All Time Visits by IP address.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 30, 2024
This tool has been amazing when it comes to fraud protection. We had a drastic reduction in fraud issues when we started using it. The team is proactive and helpful with set up.
Thanks for the review! We hope all our merchants find our tool as an effective solution to prevent fraud!
May 28, 2024
Editing my original review! Very responsive customer service, and they rolled out a great update that allows me to use their analytics search the way that I need to so that we can protect our marketplace sellers. I LOVE the Inspect with AI feature - I do wish there was a column on the analytics dashboard that showed the highest All Time Visits by IP address because the scammers we block tend to have hundreds if not thousands of visits in a short period of time.
Hey there! Thanks for the honest review. Our analytics (and app really) is always a work in progress. Our search filter is limited to only country an IP addresses at the moment but we're always open to building new features out for our customers. Edit - We're glad you like you updates! We will keep your suggestions in mind when rolling out the new batch of updates to our analytics panel.
Feb. 6, 2024
Great app with awesome customer service!
Thank you. Always happy to help!
Jan. 24, 2024
They have a wonderful app, and provide fantastic customer service
Thank you for the support and review!
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