AirLock: Geo, IP & Bot Blocker
The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in fraud protection and the proactive and helpful customer service provided by the team. Users have highlighted the significant reduction in fraud issues after using the app and have expressed satisfaction with the responsiveness of the customer service. Additionally, users appreciate the updates and features like the Inspect with AI functionality. However, some users mentioned minor suggestions for improvements, such as adding a column on the analytics dashboard to display the highest All Time Visits by IP address.
Review RSS feed
This tool has been amazing when it comes to fraud protection. We had a drastic reduction in fraud issues when we started using it. The team is proactive and helpful with set up.
Thanks for the review! We hope all our merchants find our tool as an effective solution to prevent fraud!
Editing my original review! Very responsive customer service, and they rolled out a great update that allows me to use their analytics search the way that I need to so that we can protect our marketplace sellers. I LOVE the Inspect with AI feature - I do wish there was a column on the analytics dashboard that showed the highest All Time Visits by IP address because the scammers we block tend to have hundreds if not thousands of visits in a short period of time.
Hey there! Thanks for the honest review. Our analytics (and app really) is always a work in progress. Our search filter is limited to only country an IP addresses at the moment but we're always open to building new features out for our customers. Edit - We're glad you like you updates! We will keep your suggestions in mind when rolling out the new batch of updates to our analytics panel.
Great app with awesome customer service!
Thank you. Always happy to help!
They have a wonderful app, and provide fantastic customer service
Thank you for the support and review!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.