Airwallex Fraud Protection
Airwallex Fraud Protection keeps your business safe with AI
Rating
2.2
feedback
3
chart
#5,087
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
100%
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Less than a day
0%
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Less than a month
0%
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Less than a year
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More than a year
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Reviews Summary
The reviews for the Airwallex payment processor app are polarized, with one user expressing dissatisfaction with missing funds and poor customer service, resulting in a 1-star rating. On the other hand, a positive review highlighted the benefits of using Airwallex for credit card acquiring, mentioning low cross-border payment fees and a maximum deduction of 8%. The app seems to have issues with transparency and customer support, but offers competitive rates for cross-border transactions.
Highlights
Review RSS Feed
All reviews
Dec. 8, 2025
RUN AWAY!!!!Do not use airwallex as a payment processor. A $135 transaction was made and we only receive $116 the rest was missing. We contacted support and got no where. We had to put in a dispute. Worse customer service ever and even worse payment processing.
July 18, 2025
About 505USD opens the credit card acquiring function（credit card ¤cy exchange fee 5% + Gateway fees + Shopify 2%). The cross-border payment fee is only 0.1%。 The actual amount will be deducted by 8% at most (2%-8%)
May 19, 2025
STAY AWAY! THEY WILL STEAL YOUR MONEY! We have been 100% compliant with their policies and now they have suspended our accounts for weeks without any support whatsoever!! I know several other people that has had their accounts suspended for months without any support or communication from them. STAY AWAY!
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