Airwallex Fraud Protection for Shopify

Airwallex Fraud Protection

Airwallex Fraud Protection keeps your business safe with AI

Developer

Rating

2.8

feedback

2

Reviews

chart

#5,031

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the Airwallex payment processor app are polarized, with one user expressing dissatisfaction with missing funds and poor customer service, resulting in a 1-star rating. On the other hand, a 5-star review highlights the benefits of using Airwallex for credit card acquiring, mentioning low cross-border payment fees and a maximum deduction of 8% for transactions. The app seems to have issues with transparency and customer support, but it offers competitive rates for cross-border payments.

Highlights

Missing funds and poor customer service
Competitive rates for cross-border payments
Transparency issues

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 8, 2025

RUN AWAY!!!!Do not use airwallex as a payment processor. A $135 transaction was made and we only receive $116 the rest was missing. We contacted support and got no where. We had to put in a dispute. Worse customer service ever and even worse payment processing.

Using app

--

Total reviews

7

Average rating

4.3

5 / 5 Share

July 18, 2025

About 505USD opens the credit card acquiring function(credit card ¤cy exchange fee 5% + Gateway fees + Shopify 2%). The cross-border payment fee is only 0.1%。 The actual amount will be deducted by 8% at most (2%-8%)

Using app

38 minutes

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more